IT Project Manager

vor 1 Woche


Les Acacias, Genf, Schweiz Groupe Integraal Vollzeit
Integraal IT SA est un prestataire de services informatiques en plein essor spécialisé dans la gestion et l'optimisation d'environnements informatiques complexes pour une clientèle variée. Notre mission est de rendre nos clients exceptionnellement satisfaits grâce à une gestion impeccable de leur infrastructure IT. Le/la IT Project Manager joue un rôle essentiel pour y parvenir

IT Project Manager

Responsabilités
  • Gérer les activités quotidiennes de notre équipe de delivery, assurant la coordination et la supervision efficace des projets.
  • Produire des rapports détaillés et des analyses de performance pour la direction, mettant en évidence l'état des projets, le respect du budget et les SLA.
  • Contribuer activement à la continuité des services informatiques en fournissant un leadership technique nécessaire.
  • Concevoir et maintenir à jour la documentation des processus opérationnels.
  • Jouer un rôle clé dans la planification des services et la gestion de la satisfaction client.
  • Assurer la qualité et la rentabilité des services rendus, conformément aux SLA établis.
  • S'assurer du respect des systèmes, processus et méthodologies selon les directives de l'entreprise.
  • Participer à l'administration et l'ooptimiser les systèmes de surveillance et de gestion à distance.
  • Renforcer les relations clients et participer aux réunions avant et après-vente nécessaires.
Profil recherché
  • Expérience confirmée en gestion de projet dans le domaine IT.
  • Excellentes compétences en communication et en reporting.
  • Capacité de gestion d'équipe
  • Forte aptitude à la résolution de problèmes et à la gestion de crises.
  • Maîtrise du français et de l'anglais, à l'oral comme à l'écrit
  • Diplôme en informatique, gestion de projet ou domaine connexe.
Atouts souhaités
  • Une expérience antérieure auprès d'un fournisseur de service IT serait un plus.
  • Des certifications telles que Microsoft MCP, MCSA, MCSE, ITIL, ou ITSM sont hautement appréciées.
Nous Offrons
  • Environnement Responsible et Dynamique. Intégrez une entreprise innovante et en pleine expansion faisant partie d'un groupe certifié B-Corp, engagée dans des pratiques commerciales responsables et durables.
  • Développement Personnel. Bénéficiez de formations continues pour exceller dans votre domaine.
  • Récompenses Méritées. Profitez de primes basées sur vos performances et celles de l'équipe.

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