CRM Manager

vor 2 Wochen

Genf, Genf, Schweiz The Source World Connection Vollzeit

CRM Manager position


To support a small yet growing team in a Geneva start-up, we are looking for our CRM Manager for a 60 to 80% contract.


Below your missions (non exhaustive):

  • Expand the existing client and potential client database
  • Define newsletter templates according to the brand's DNA
  • Work out the newsletter content calendar together with the Marketing & Social Media Manager
  • Setup our CRM software to send newsletters according to the defined strategy
  • Use CRM system to manage client relationships
  • Collect and analyse customer data
  • Produce and release monthly CRM reports
  • Handle customer complaints together with the rest of the team
  • Together with the Marketing & Social Media Manager, create and develop campaigns aiming at recruiting new consumers and increasing the average purchase amount

ADDITIONAL MISSION:

  • Be the interface with our IT support manager
WHAT ABOUT YOU ?

  • You have a Master Degree
  • You have a professional level of English
  • You have a minimum of 5 years experience in the CRM field
  • You are very much at ease with researching accurate information online (good knowledge of SEO, Google Search)
  • At ease with reporting and analytical tools
  • Good understanding of data management and databases
  • Experience in marketing a plus
  • Thrives in a startup environment, very autonomous, proactive, not afraid of quick changes requiring adaptability, happy to take on new missions as per business needs

Job Types:
Part-time, 60-80%, Permanent

Schedule:

  • 8 Hour Shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Performance bonus

Ability to commute/relocate:

  • 1201 Genève, GE: Reliably commute or planning to relocate before starting work (required)

Education:

  • Master's (required)

Experience:

  • CRM: 3 years (required)

Language:

  • English, French (preferred)

Work Location:
In person

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