Destop Support Technician

vor 2 Wochen


Genf, Genf, Schweiz HCL Tech Vollzeit

HCL Switzerland


he DACH region, consisting of Germany, Austria and Switzerland, is one of the fastest growing economies in Europe and therefore a strategic region for HCLTech.

Our regional headquarters are in Eschborn, Germany, with additional offices and delivery centers in Berlin, Gifhorn, Leipzig, Munich, Osnabrück, Walldorf and Actian Germany GmbH.

Our Innovation Lab is also located in Eschborn.

As a provider for Austrian and Swiss companies, we have offices in Vienna as well as in Basel, Geneva, Versoix, Zug and Zurich in Switzerland.

HCLTech currently has over 2200 local employees working on various customer projects in the DACH region. 85% of them are German-speaking, 30% are women. The local workforce is supported by more than 10,000 consultants worldwide.


HCLTech has made sustained investments in the German market through acquisitions, including Geometrics and Hönigsberg & Düvel (H&D), gbs-IT and Confinale in Switzerland.

The local technical staff has been significantly increased and expertise and presence in the manufacturing and automotive industries expanded.

A strong local management team has helped build business relationships with the largest and best-known German branded companies in various sectors.


Job Title:
Desktop Support Technician

Employment Type:
Permanent /Full time contract

Location:
Geneva, Switzerland

-
Fluent level in French and English_

  • Language : French and English, other language would be nice
  • Minimum 2 years of experience as deskside support and/or administration
  • Multitasking and punctual
  • Knowledge and troubleshooting skills on MS Office and Windows OS
  • Basic understanding of IT Infrastructure at computer level
  • Strong Customer service skills
  • Strong written and verbal communication skills
  • Ability to handle unforeseen and stressful situation
  • Ability to welcome customers at the IT Kiosk and help them with basic IT request (eg. provide IT accessories, help to reset password (hardware issue will be worked by technician)).
  • Basic knowledge on mobile device (Apple OS)
  • To collect parcels received in a daily basis
  • To perform Exit Process (employee leaving the company)

What we offer

  • Competitive salary and performance bonuses
  • Opportunity for career progression
  • Young and vibrant team environment
  • Social benefits package
  • Professional onboarding and ongoing trainings
  • Are you willing to build up your career with us?
  • We'll be happy to receive your resume in English
- *Your personal data is secure with us.

Job Types: 100%, Permanent, Fixed term

Salary:
CHF75' CHF79'000.00 per year

Benefits:

  • Company pension

Schedule:

  • 8 Hour Shift

Supplemental pay types:

  • Performance bonus

Language:

  • French (required)

Ability to Commute:

  • Geneva, GE (required)

Ability to Relocate:

  • Geneva, GE: Relocate before starting work (required)

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