Spa Category Manager – Salon

vor 2 Wochen

Genf, Genf, Schweiz MSC CRUISES Vollzeit

JOB PURPOSE

In line with the company strategy, the Spa Category Manager (Salon & Fitness) is responsible for the Spa Category including Consumables, Retail, Equipment and Disposables for the Salon & Fitness areas onboard. They maximize the revenues and return on investment in stock in all our markets, and guarantees the best representation and service for this category.

KEY ACCOUNTABILITIES

Category / Assortment Strategies:


• Analyse and propose the product mix, brand portfolio, and assortment for each Spa category.


• Develop and maintain assortments that are tailored correctly to the shop profile of each ship class and to each canvas.


• Analyse consumers trends, market changes, competitor prices and products, and past sales patterns to forecast future demand.


• Propose pricing policies in line with the divisional strategy per canvas which deliver compelling price advantage and savings to our guests.


• Measure the performance of existing assortment and make adjustment accordingly to have continuous input of newness and commercial ranges adapted by canvas.


• Propose actions to improve operational performance and margins.


• Provide continuous update to management on the category performance, challenges, future opportunities, and action plan(s).

Optimize Performance:


• Evaluate current sell through trends and other components that will affect the business.


• Communicate effectively with the Spa Purchasing & Planning Specialists to ensure forecasts to ensure "in stock levels" of key items.


• Define performance outcome by producing monthly vendor targets by ship.


• Work in partnership with brands on creating and maintaining exclusive and branding opportunities to provide points of competitive differentiation.


• Work in partnership with the Spa Operations Manager to deliver improved ROI by effectively controlling the inventory management, identified aged and slow-moving stock and implementing obsolete stock markdown.


• Communicate effectively to the Spa Planning & Purchasing Specialists where stock levels are not in line with expectations and identify in partnership the corrective actions required.


• Design with suppliers: shop lay-out, merchandising plans, brand placements, and planograms.


• Communicate clearly to Spa Operations Manager & Fleet Supervisors/Trainers expected lay-outs to implement, revise and improve.


• Work in partnership with the Spa Operations Manager & Fleet Supervisors/Trainers to ensure that inventories are controlled and that areas of inventory loss are effectively controlled.


• Work to ensure that promotions are in line with marketing calendar control framework.


• Identify and create regionally adapted promotion opportunities with/without suppliers and agree yearly planning for each season/area.


• Negotiate, coordinate, and follow-up promotions and performance incentives with suppliers, and ensure these are communicated through to ships via marketing calendar.


• Support suppliers in organising promotional/marketing events; Align activities, targets and marketing events to be delivered through marketing calendar framework.

Administration:


• Create articles into the system using the correct data from supplier, and ensure that missing or incorrect data is actively corrected.


• Set prices on system.


• Provide sales reports to suppliers in line with agreed reporting process.


• Use the correct system tools and actively seeks to improve knowledge and capability of these tools.


• Ensure correct administration of all the data in the database.

QUALIFICATIONS (skills, competencies, experience)


• University Degree in Business Economics, Supply Chain, or Procurement.


• Fluent English. Any additional language is an advantage.


• At least 3 years' experience in a similar role.


• Experience within the Spa / Salon or Fitness Industry.


• Experience within the cruise industry is advantageous.


• Excellent knowledge of Excel and most common Business Intelligence packages.


• Excellent negotiation skills.


• Problem solving.


• Strategic thinking.


• Strong inter-personal and communication skills.


• Customer focused.


• Attention to details.


• Organisational skills.

VISA REQUIREMENTS (if any)

EU Passport or Right to work in Switzerland.

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