Program Manager

vor 2 Wochen

Genf, Genf, Schweiz Caterpillar Vollzeit

Career Area:

Product Support

Your Work Shapes the World at Caterpillar Inc.


When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Construction Industries Services Division (CISD) is hiring a
Program Manager for Integrated Services .

Job Summary:
Lead the proactive management of service leads execution and customer value agreements (CVA) fulfillment leveraging condition monitoring technology. Develop a consistent strategy to support service leads and operations with remote service capabilities.

This role is responsible for managing communications, metrics, reporting, and the overall project delivery, plan, and budget, along with ensuring collaboration across the enterprise for projects under their leadership.


What You'll Do


The Program Manager is accountable for ensuring successful and on-time delivery of projects addressing clear customer requirements and delivering value for customers resulting in incremental CVA, CM insights and parts revenue.


  • Lead project teams comprised of marketing, operations, business, product group and digital resources tasked with developing/integrating, piloting, proving, and documenting digital and Condition Monitoring (CM) elements in support of Customer Value Agreements (CVAs) and Prioritized Service Events (PSEs).
  • Lead project teams through prototype, commercialization, pilot, implementation and followup stages of various projects or tools.
  • Develop, produce, and deliver project management schedules, stakeholder updates, and gate reviews, using professional project management tools and techniques.
  • Manage change and take active leadership in timely decision making.
  • Leads progress of projects, discusses challenges/roadblocks with affected areas, assures appropriate personnel are informed and steps are in place to meet schedules and recommend possible solutions and alternatives.

What You Have:

  • Extensive experience in direct project/program management
  • Effective communication skills and strong attention to detail
  • Excellent interpersonal, consulting and influence skills
  • Strong analytical and organizational skills, selfstarter, strategic thinker and strong decision maker
  • Advanced skills in Excel, MS PowerPoint, and MS Project
  • Demonstrated experience delivering on time, on budget projects
  • Extensive relationship management and problem solving skills
  • Customer focus and service excellence mindset
  • Product support or aftermarket experience
  • Condition monitoring experience
  • Field experience working with dealer or distributor networks
  • Six Sigma Black Belt certification / experience
  • Change Management certification / experience
  • Project Management certification
  • Bachelor's degree
  • Knowledge of dealer service processes
  • Familiarity with new product introduction (NPI) process

Additional Information


Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For

Follow us on Twitter, Facebook, LinkedIn, and YouTube.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

LI #hiring

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community.

  • Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz skyguide Vollzeit

    With 1500 employees from more than 30 countries and cultures working at 14 sites, Skyguide provides air traffic control services for Switzerland and parts of neighbouring countries. In 2021, Skyguide safely and efficiently guided around 0.7 million (in previous years around 1.3 million) civil and military aircraft through the busiest airspace in...

  • Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Sword Services Vollzeit

    Nous recherchons pour un de nos clients, un de nos client, un Program Manager- Gérer opérationnellement un portefeuille de projet pour des métiers supports.- Gérer le processus de gestion des demandes des clients, en amont de la réalisation des projets,- Animer les comités de pilotage du portefeuille de projets- Manager fonctionnellement les chefs de...

  • E-commerce Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Alpineo – SA Vollzeit

    3 juillet 2023:E-commerce Program Manager:Genève:Secteur d'activité://Descriptif du poste: We are looking for a Ecommerce Project/Program Manager to consolidate our teams for a client in Geneva. CONTEXT Our client is looking for a talented Program Manager to help them during their digital transformation journey, with a specific focus on eCommerce and...

  • E-commerce Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Alpineo Consulting Vollzeit

    We are looking for a E-commerce Project/Program Manager to consolidate our teams for a client in Geneva.CONTEXTOur client is looking for a talented Program Manager to help them during their digital transformation journey, with a specific focus on e-Commerce and integration layers, especially focusing on the execution of Continuous Improvement & Enhancement...

  • Program Manager II, Pricing

    vor 2 Wochen

    Genf, Genf, Schweiz Expedia Group Vollzeit

    Program Manager II, PricingAt Expedia Group, our mission is to revolutionize travel through the power of technology. We are seeking a dynamic and experienced Program Manager for Pricing to join our dynamic team.The Pricing Programs team mission is to drive the execution of the Expedia Group pricing strategy in close collaboration with Product, Data Science,...

  • Client Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Picarro Vollzeit

    Client Program ManagerJob Location:Switzerland or Germany or Netherlands (hybrid/remote)**Job Term: Full-TimeThe Opportunity: Picarro is looking for a customer-facing technical Program Manager/Engineer to become a key member of our Gas Team in Switzerland and contribute to the development of the DACH region. In this position, the Program Manager/Engineer...

  • Program Manager, Gas

    vor 1 Woche

    Genf, Genf, Schweiz Picarro Vollzeit

    Program Manager, GasLocation: Geneva, SwitzerlandJob Term: Full-timeThe Opportunity:Based in the Picarro office in Geneva, the Program Manager for this specific role will support our growth on the Italian market.Responsibilities:Key responsibilities for Program Manager: Support implementation of the customerspecific program workflows and develop training...

  • Program Manager Ii, Pricing

    vor 1 Woche

    Genf, Genf, Schweiz Expedia Group Vollzeit

    Program Manager II, PricingAt Expedia Group, our mission is to revolutionize travel through the power of technology. We are seeking a dynamic and experienced Program Manager for Pricing to join our dynamic team.The Pricing Programs team mission is to drive the execution of the Expedia Group pricing strategy in close collaboration with Product, Data Science,...

  • Mentoring Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Médecins Sans Frontières Suisse Vollzeit

    Context & Mission:Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).The primary goal of...

  • Digital Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz Piaget Vollzeit

    Code de référence: 89604DIGITAL PROGRAM MANAGER:Geneva, GE, CHPermanentDepuis 1874, Piaget cultive l'esprit du luxe grâce à une créativité incessante, une innovation sans limite, un souci d'excellence et un savoir-faire horloger et joaillier totalement intégré. Piaget excelledans tout ce qui est rare, précieux et exceptionnel.Toujours faire mieux...

  • Head Program Management

    vor 1 Woche

    Genf, Genf, Schweiz International Air Transport Association (IATA) Vollzeit

    Employment Type: PermanentContract Duration:At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we...

  • Program Manager HR Information Systems

    vor 2 Wochen

    Genf, Genf, Schweiz Médecins Sans Frontières Suisse Vollzeit

    Why Join MSF?:For more than 50 years, Médecins Sans Frontières has been providing medical assistance to people caught up in crises that threaten their survival: mainly armed conflicts, but also epidemics, pandemics, natural disasters or lack of access to healthcare. All these situations require specially adapted medical and logístical...

  • Program Manager

    vor 1 Woche

    Genf, Genf, Schweiz UNION BANCAIRE PRIVÉE, UBP SA Vollzeit

    Program Manager - External consultant:Description:Business Programme Management OfficeMission:As part of the Business Management Programme Office, the role will be responsible to lead project portfolios and/or single projects. The projects scope will be cross functional, with a strong focus on Risk and Compliance topics.Challenges:Manage cross business...

  • Program Director

    vor 1 Woche

    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    JOB PURPOSEJob DescriptionThe Program Director is responsible for planning and implementing the MSCF Bahamas program, specifically the Super Coral Program and its Marine Conservation Center.Goal: To ensure the MSCF Bahamas program is delivered successfully in the imparted timeframe.The Program Director will report to the Secretary General of the...

  • Program Officer

    vor 4 Wochen

    Genf, Genf, Schweiz WIPO - World Intellectual Property Organization Vollzeit

    IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant's location.This post is a limited-term fixed-term post.1. Organizational Contexta. Organizational SettingThe post is located in the Academic Institutions and Executive Program of the WIPO Academy,...

  • Program Officer

    vor 1 Woche

    Genf, Genf, Schweiz WIPO - World Intellectual Property Organization Vollzeit

    IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant's location.This post is a limited-term fixed-term post.1. Organizational Contexta. Organizational SettingThe post is located in the Academic Institutions and Executive Program of the WIPO Academy,...

  • Program Officer

    vor 4 Wochen

    Genf, Genf, Schweiz WIPO - World Intellectual Property Organization Vollzeit

    IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant's location.This post is a limited-term fixed-term post.1. Organizational Contexta. Organizational SettingThe post is located in the Academic Institutions and Executive Program of the WIPO Academy,...

  • Geneva Internship Program

    vor 1 Woche

    Genf, Genf, Schweiz IISD Vollzeit

    Geneva Internship Program (Winter 2024)Please note that this internship program is only open to students studying in Swiss Universities.About IISDThe International Institute for Sustainable Development (IISD) is an award-winning independent think tank working to accelerate solutions for a stable climate, sustainable resource management, and fair economies....

  • Senior MarTech Program Manager

    Vor 2 Tagen

    Genf, Genf, Schweiz Merkle Switzerland AG Vollzeit

    Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth,...

  • Qhse - Graduate Program - Switzerland

    vor 1 Woche

    Genf, Genf, Schweiz Newrest Vollzeit

    Le Groupe Newrest, spécialiste de la restauration hors foyer, recherche un Junior QHSE Manager (H/F) dans le cadre de son Graduate Program en Suisse.Issu(e) d'une formation d'ingénieur en Agroalimentaire, tu es jeune diplômé(e) ? Tu recherches une expérience à l'international, et tu as le goût du challenge ?Rejoindre le Graduate Program du groupe,...