Order Management Team Lead
vor 1 Woche
Sonar's industry leading solution solves the trillion-dollar challenge of bad code, equipping developers and organizations to reach a problem-free state in their codebase with Clean Code.
Through its unique Clean as You Code methodology, the organization has empowered 7 million developers and 400,000 organizations across the globe to systematically deliver better software.
The impact you can have
- As the Order Management Team Lead, you will join a group of talented and collaborative people whose daily mission is to manage the endtoend order management process. You will support the team in its rapid growth and help achieve their goals by providing guidance, support, and driving continuous improvement in processes to enhance operational efficiency. This role contributes significantly to organizational success, ensuring customer satisfaction while sustaining the growth in order management processes. You will also work closely with the other teams supporting sales, the sales team, and with various other teams across the organisation.
On a daily basis, you will:
- Lead a team of Order Management Specialists, divided between Geneva, Annecy, and Austin, TX.
- Oversee the endtoend order processing lifecycle, ensuring accuracy and timeliness in order fulfillment.
- Ensure productivity within the team through Continuous Improvement initiatives, ensuring individual workload balance
- Establish and maintain processes to help the team achieve their goals
- Collaborate effectively with various other teams across the organization
- Work closely with your team, Sales Managers, Accounts Receivable, and Management team to resolve invoice disputes
- Make sure that communication continuously happens inside and outside of the team
- Encourage team members in their development, and help maximize their skills
- Support the onboarding process of new team members and consistent learning inside the team
- Make sure that data is available to support decisions
- Ensure consistency in the execution of processes across the team
- Act as hiring manager
The skills you will demonstrate:
- Education background in Business Administration, Finance, or a related field
- 5+ years experience in order management within an international and fastpaced environment
- 3+ years of proven leadership experience
- Strong understanding of purchase order process and invoicing, Ideally in the software industry
- Proven leadership and teambuilding skills, passionate about helping people grow
- Excellent communication and listening skills
- Strong ability to work effectively as part of a team
- Valuing highquality work
- Ability to think critically
- Fluent English
Why you will love it here
- We value a safe work culture founded in respect, kindness, and the right to fail.
- We hire great people we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate
- Worklife balance a healthy worklife balance is very important at Sonar.
- Flexible hours we schedule our days in order to be effective at work, while also being able to enjoy life's important moments.
- We promote continuous learning in an everchanging industry, learning new skills is the key to growth and success We're happy to support all employees in this journey if desired.
What we do
As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike.
The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management.
We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what's possible.
Who we are
At Sonar we believe in people, dedication, and innovation. We're a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride
Our Core Values are:
Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization.
If you want to learn more about our culture, check out our blog post.
Join us; we'll be smarter and stronger together
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