Head Digital Product

vor 1 Woche

Zürich, Zürich, Schweiz Sygnum Vollzeit

In order to provide our clients with seamless multi-channel access and state-of-the-art client experience and thereby increasing product usage and customer success we are looking for a seasoned Head Digital Product & Channel Management to join our team.


About you

  • Are you passionate about always thinking from the client's perspective?
  • Are you excited about analysing, (re)designing and improving customer journeys?
  • Are you creative with a sense for delivering premium client experience?
  • Are you keen to work in a dynamic and fastmoving startup?

Tasks

  • Assume groupwide responsibility for Sygnum's Digital Customer Channels comprised of Sygnum's Client Portal/eBanking as well as our Client API gateway
  • Define and drive the implementation of the groupwide Digital Customer Channel roadmap, incl. enhancement and professionalization of selfservice capabilities across all Digital Customer Channels
  • Assume groupwide responsibility for optimization of Sygnum's customer journeys across all products and services together with accountable Business Owners and Product Managers
  • Set standards together with Business Owners, CX, UX and UI Designers to ensure clientcentric product design and harmonized client experience
  • Further develop and extend implementation of our groupwide customer and product analytics framework for management information and business steering purposes
  • Define and implement groupwide measures to increase (digital) Customer Success, e.g., A/B testing, prototyping, client test groups, etc.
  • Assume groupwide responsibility for Sygnum's Digital Product Management practices providing Digital Product Managers with technical and methodical guidance
  • Lead Customer Experience, Product Design and Product Managers for Digital Customer Channels as Line Manager

Requirements:

  • Master's degree or MBA in Business, Finance, Tech or equivalent
  • At least 57 years of relevant working experience in Digital Product Management, Channel Management or similar (ideally in Banking, Consulting, Professional Services Agency, etc.)
  • Profound theoretical and practical experience with Agile Delivery Frameworks (e.g. Scrum, SAFe, Disciplined Agile)
  • Strong analytical and problemsolving skills and entrepreneurial mindset
  • Excellent communication skills in English and German
  • Great teamplayer able to drive own projects very independently

Nice to have:

  • Handson experience with and understanding of digital assets
  • Relevant SAFe certifications

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust.

Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

Our Benefits

  • The chance to be part of a movement shaping the futures of our world's financial system.
  • Work on new, cuttingedge technology in the blockchain space.
  • Competitive salary packages and chances to leave individual footprints.
  • An amazing, diverse, highly skilled, international, and motivated team of professionals.
If you're passionate for technology and blockchain with a massive worldwide impact, then please send us your CV

  • Head Product Management

    vor 1 Woche

    Zürich, Zürich, Schweiz SIX Vollzeit

    We drive the transformation of the financial markets. That's why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.Head Product Management %)*:Zurich | working from home up to 60% | Reference 4892SIX Digital Exchange (SDX), a company owned by the Swiss Stock exchange, is building the first market...

  • Head of Product

    vor 1 Woche

    Zürich, Zürich, Schweiz MoveAgain Vollzeit

    **Wir suchen eine**: n enthusiastische: n und erfahrene: n Head of Product, der / die uns dabei unterstützt, Relock zum führenden Anbieter für Umzüge zu machen. Unsere digitale Plattform ist ein Einzugsassistent hilft den Nutzern, ihren Umzug reibungslos zu planen und alle relevanten Produkte und Dienstleistungen zu beziehen. Unser Ziel ist es, der...

  • Head Product

    vor 1 Woche

    Zürich, Zürich, Schweiz ONE Agency | IT Recruitment Experts Vollzeit

    ONE Agency | IT Recruitment ExpertsHead Product & Actuarial Solutions (w/m)Über unseren KundenUnser Kunde ist ein innovativer Lebensversicherer für Firmenkunden, und bietet Gruppenlebens- und Krankenversicherungslösungen im B2B-Umfeld an.Ihr Aufgabenbereich- In dieser Schlüsselrolle tragen Sie die Gesamtverantwortung für alle Märkte für Produkt- und...

  • Head of Apparel Product Integrity

    vor 1 Woche

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsHead of Apparel Product IntegrityLocation: ZurichApply for this roleApparel & Accessories Product CreationApparel & Accessories Product CreationIn shortThis is your opportunity to join one of the world's fastest growing sports companies.As the Head of Apparel Product Integrity, you are responsible for ensuring that On's product meets and...

  • Head of Apparel Product Integrity

    vor 2 Monaten

    Zürich, Zürich, Schweiz On AG Vollzeit

    ‹ Back to jobsHead of Apparel Product IntegrityLocation: ZurichApply for this roleApparel & Accessories Product CreationApparel & Accessories Product CreationIn shortThis is your opportunity to join one of the world's fastest growing sports companies.As the Head of Apparel Product Integrity, you are responsible for ensuring that On's product meets and...

  • Head of Product

    vor 4 Wochen

    Zürich, Zürich, Schweiz Page Executive Vollzeit

    About Our Client My client is a well established, leading Blockchain Project, that employs a world class team. We are looking to hire a Head of Product (m/f/d). Job Description You will lead the way and inspire the team to develop outstanding technical products that can gain wider adoptionYou will own the product roadmap from beginning to end, and ensure its...

  • Head of Product

    vor 2 Monaten

    Zürich, Zürich, Schweiz Page Executive Vollzeit

    About Our Client My client is a well established, leading Blockchain Project, that employs a world class team. We are looking to hire a Head of Product (m/f/d). Job Description You will lead the way and inspire the team to develop outstanding technical products that can gain wider adoptionYou will own the product roadmap from beginning to end, and ensure its...

  • Head of Product

    vor 1 Woche

    Zürich, Zürich, Schweiz Page Executive Vollzeit

    About Our Client My client is a well established, leading Blockchain Project, that employs a world class team. We are looking to hire a Head of Product (m/f/d). Job DescriptionYou will lead the way and inspire the team to develop outstanding technical products that can gain wider adoptionYou will own the product roadmap from beginning to end, and ensure its...

  • Head Digital Channels

    vor 4 Wochen

    Zürich, Zürich, Schweiz Viseca Payment Services AG Vollzeit

    Head Digital Channels & Solutions 80-100%Viseca ist eine führende Anbieterin von Produkten und Dienstleistungen im Bereich des bargeldlosen Bezahlens. Dazu gehören die Herausgabe von Zahlkarten (Viseca Card Services SA) und die Erbringung von Dienstleistungen rund ums Kartengeschäft für Issuer (Viseca Payment Services SA). Suchst du eine neue...

  • Head Digital Channels

    vor 1 Woche

    Zürich, Zürich, Schweiz Viseca Payment Services AG Vollzeit

    Head Digital Channels & Solutions 80-100%Viseca ist eine führende Anbieterin von Produkten und Dienstleistungen im Bereich des bargeldlosen Bezahlens. Dazu gehören die Herausgabe von Zahlkarten (Viseca Card Services SA) und die Erbringung von Dienstleistungen rund ums Kartengeschäft für Issuer (Viseca Payment Services SA). Suchst du eine neue...

  • Head Digital Channels

    vor 4 Wochen

    Zürich, Zürich, Schweiz Viseca Payment Services AG Vollzeit

    Head Digital Channels & Solutions 80-100%Viseca ist eine führende Anbieterin von Produkten und Dienstleistungen im Bereich des bargeldlosen Bezahlens. Dazu gehören die Herausgabe von Zahlkarten (Viseca Card Services SA) und die Erbringung von Dienstleistungen rund ums Kartengeschäft für Issuer (Viseca Payment Services SA). Suchst du eine neue...

  • Head of Apparel Product Integrity

    vor 1 Woche

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteApparel & Accessories Product CreationIn shortThis is your opportunity to join one of the world's fastest growing sports companies. As the Head of Apparel Product Integrity, you are responsible for ensuring that On's product meets and exceeds consumers expectations in terms of quality, construction, workmanship, and functional...

  • Head of Apparel Product Integrity

    vor 4 Wochen

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteApparel & Accessories Product CreationIn shortThis is your opportunity to join one of the world's fastest growing sports companies. As the Head of Apparel Product Integrity, you are responsible for ensuring that On's product meets and exceeds consumers expectations in terms of quality, construction, workmanship, and functional...

  • Head Marketing, Brand Und Digital Experience Smile

    vor 1 Woche

    Zürich, Zürich, Schweiz Helvetia Versicherungen AG Schweiz Vollzeit

    Head Marketing, Brand und Digital Experience Smile (w/m/d) Teilzeit/VollzeitDübendorfFührungskraft**Deine Verantwortung**Als Head Marketing, Brand und Digital Experience leitest du ein Team von 8 Mitarbeiter und Mitarbeiterinnen, bestehend aus Marketing und Branding Spezialisten, App- und Web-Product Ownern, sowie einem UX-Designer. Gemeinsam entwickelt...

  • Product Owner

    vor 2 Monaten

    Zürich, Zürich, Schweiz ROCKON Digital Evolution AG Vollzeit

    Product OwnerROCKON DIGITAL EVOLUTION is a Swiss FinTech based in Zurich and founded in 2014.Our USP is the capability to build fully digital and compliant "Client Onboarding" processes –From process automation, identification, video collaboration to electronic signatures. Ourcustomers are well-known companies in Switzerland and Liechtenstein.WHAT WE ARE...

  • Product Owner

    vor 4 Wochen

    Zürich, Zürich, Schweiz ROCKON Digital Evolution AG Vollzeit

    Product OwnerROCKON DIGITAL EVOLUTION is a Swiss FinTech based in Zurich and founded in 2014.Our USP is the capability to build fully digital and compliant "Client Onboarding" processes –From process automation, identification, video collaboration to electronic signatures. Ourcustomers are well-known companies in Switzerland and Liechtenstein.WHAT WE ARE...

  • Head of Product Creation

    vor 4 Wochen

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteFootwear Product CreationIn shortAs On's Global Head of Product Creation & Operations, you are responsible for leading our Product Creation (Materials, Engineering, Development, Testing) and Product Operations teams.You are a visionary product and people leader. You are excited for On's product and technology potential, and you can...

  • Head of Product Creation

    vor 2 Monaten

    Zürich, Zürich, Schweiz On Vollzeit

    Team for Career SiteFootwear Product CreationIn shortAs On's Global Head of Product Creation & Operations, you are responsible for leading our Product Creation (Materials, Engineering, Development, Testing) and Product Operations teams.You are a visionary product and people leader. You are excited for On's product and technology potential, and you can...

  • Head Digital Channels

    vor 1 Woche

    Zürich, Zürich, Schweiz Lionstep Vollzeit

    Für unseren Kunden Viseca Payment Services suchen wir per sofort: Head Digital Channels & Solutions.Job-ZusammenfassungSuchst Du eine neue Herausforderung, um Dein Talent, Deine Erfahrung und Deine Passion für digitale Produkte und Services einzubringen? Dann aufgepasst Als Recruiting-Partner von Viseca Payment Services suchen wir genau Dich als Head...

  • Head of Digital Media

    vor 1 Woche

    Zürich, Zürich, Schweiz UBS Vollzeit

    Switzerland Zürich Marketing and Communications Personal & Corporate BankingJob Reference #BRCity ZürichJob Type Full TimeYour role In UBS Switzerland we are looking for a new Head of our Digital Media Subchapter which is part of the Digital Marketing Chapter. As Head of Digital Media, you are set out, to lead a bestinclass performance marketing...