Internship Customer Service

vor 1 Monat

CH Zürich Eaternity AG Vollzeit
Internship Customer Service

✯
100%
pensum,
4-6
months
Weare
looking
for
you.
At
Eaternity
we
are
building
software
that
will
enable
individuals,
institutions
and
restaurants
to
calculate
and
optimize
their
own
menus,
label
them
with
the
CO2-value.
By
providing
an
easy
accessible
and
cost-efficient
way
our
application
makes
it
possible
for
climate
friendly
foods
to
become
widely
available
and
recognized
in
society.
We
are
looking
to
strengthen
our
Customer
Service
team
located
in Zurich, Switzerland with
engaged
people.
Are
you
Interested?
Send
your
motivation
letter
and
CV
to:
info@eaternity.ch.
Description:
You
will
be
part
of
the
Customer
Service
and
Sales
team.
Clients
request
information
regarding
our
sustainability
calculations,
need
explanations
regarding
our
scores,
ask
questions
about
technical
settings
or
have
needs
to
adapt
the
business
relation
with
Eaternity.
You
are
in
frequent
contact
with
gastronomy
institutions
and
food
producers.
By
helping
us
to
better
service
our
clients
you
support
Eaternity’s
efforts
to
accelerate
transition
to
a
sustainable
food
sector.
Apart
from
clients
we
are
frequently
contacted
by
other
individuals
or
institutions
who
are
interested
in
using
our
software
and
our
expertise
for
their
initiatives
and
businesses.
They
contact
us
via
email,
phone
or
chat.
You
are
the
first
to
see
these
enquiries
and
will
deal
with
them.
Responsibilities:
●
Supporting
the
daily
business
of
the
Customer
Service
Team
●
Answer
questions
from
customers
and
prospects
regarding
Eaternity
and
our
LCA-method
●
Main
responsibility
for
the
Eaternity
email
inbox
●
Recontacting
prospective
customers
●
Data
maintenance
in
our
CRM-system
●
Support
the
onboarding
of
new
clients
●
Contribute
to
the
improving
and
documentation
of
processes
in
customer
service
●
Participation
in
the
weekly
team-meeting
and
reporting
about
activities
Benefits
✯
You
will
be
part
of
a
small,
young
and
skilled
team
of great
people
at
aworld
changing
eco
start-up.
✯
Flexible
working
environment
(home-office
days
possible)
✯
Compensation
is
1000
CHF
per
month
✯
Gain
expertise
in
food
tech,
an
understanding
of
Life
Cycle
Assessment
(LCA)
and
in
the
value
chain
of
food
production.
✯
You
will
gain
valuable
experience
in
start-up
team
culture,
including
all
aspects
of
software
development
and
operations
—
and
your
contribution
will
make
the
key
difference
to
the
software‘s
success
story
and
the
direct
environmental
impact
it
will
have.
Skills:
✯
Languages:
fluent
german
and
english
(spoken
and
written).
✯
Strong
work
ethic
and
discipline
✯
Service
attitude
and
client
orientation
✯
Pragmatic,
independent
and
goal-oriented
work
style
✯
Troubleshooting
skills
to
quickly
pinpoint
and
correct
problems.
✯
Interest
in
sustainability,
social
business
and
food,
together
with
the
conviction
that
we
can
do
good
for
the
world.
About
Eaternity
Eaternity has
the
vision
to
establish
climate
friendly
meals
in society. Our
experience
and strong
scientific
expertise
along
with
our
solid
and
extensive
CO2-database,
forms
the backbone
of
our
organization.
We
are
passionate
about
changing
the
world
through
great
software
and
we
are
looking
for
exceptional
people
to
join
us
in
that
mission.
Our
approach
is
to
assemble
a
small,
tightly
knit
collective
of
extraordinarily
talented
peers,
while
pursuing
impact
and
revenue
goals
typical
of
larger
enterprises.
We
believe
this
approach
gives
individuals
greater
ownership
and
input
into
decisions,
and
makes
for
a
more
efficient
and
happier
workplace.
2/2

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