deindeal
1 deindeal Stellenangebote in Schweiz. Täglich aktualisierte Angebote.
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Head of Customer Care
Vor 3 Tagen
Zürich, Schweiz Liberta Partners Vollzeit**Deine Aufgaben**: - Outsourcing Management: Steer and develop external service partners across 15+ agents, ensuring contractual SLAs and performance targets are consistently met - AI & Automation: Identify, evaluate, and implement AI-driven automation solutions to reduce ticket volume, improve first-contact resolution rates, and lower cost-to-serve - Root...
