Data Protection Assistant 40-50%

vor 2 Wochen

Basel, Schweiz MDPI Vollzeit

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 360 diverse, peer-reviewed, open access journals supported by over 35,500 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

Your role

To strengthen our Data Protection team, we are looking for Data Protection Assistant 40-50%. The position of Data Protection Assistant is a permanent position. In this role, the candidate will be working with the Legal Department, the Data Protection Officer (external), Head of IT, Head of IT Security, and others senior staff as needed.


Your tasks and responsibilities

Have an interest in Data Protection and a understanding levels of confidentiality needed in dealing with Data Subjects (Customers/Users) personal data Have an sound knowledge of MDPI products to investigate each Data Subjects data and activity in MDPI Check users profile for information (in SUSY, SciProfiles, Scilit, Pre-Prints, Encyclopedia, etc.). Some examples of data are below:
Publications (submitted/Rejected/published)
- Check for reviewed publications
- Check for Editorial Body Position on a Journal
- Check for Guest Editor role on Special Issue
- Check Submission process for display/do not display email information on any submissions
- Check specific menu in SUSY Check MailsDB for frequency and type of emails sent to Data Subject, for example:
- SUSY system emails
- Direct emails from group or employee mailboxes Provide a profile of the user based on the investigation Take on actions directly from Data Protection Team or follow up actions with other teams related to the Data Subjects request:
- Add to SUSY Deny list
- Add to Email
- Deactivate Accounts
- 'Delete' or 'unlink' emails from users accounts Assist the customer support team as and when needed:
- Understand the Support Teams process
- Provide back up support as and when needed
- Respond to and take actions on request from the Support Team

Your skill set:

Essential

Sound knowledge of MDPI operating systems and processes when handling manuscripts, reviewers and customers Sound knowledge of MDPI communication tools, methods and processes with customers (Authors, Reviewers, Guest Editors, etc.) Understanding of the current customer facing tools and how to navigate them Internal role for someone in the editorial department Interest in Data Protection and Processes Has an investigative nature

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