Front Line Associate- Basel

vor 1 Monat


Zürich, Schweiz Western Union Vollzeit

Front Line Associate–Switzerland

Are you looking for a position that will take your front-line customer service skills to a whole new level? Are you passionate about helping others and delivering a world-class customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Thenit'stime to joinWesternUnion as aFront LineAssociate.

WesternUnion is driving your search.

In this role you will be able to connect individuals so that progress and prosperity can reach more people,familiesand communities. To achieve this, the responsibilities are detailed below.

Role Responsibilities

You must ensure that all transactions are carried outin accordance withour compliance standards.

You will also address customer queriesin a timely manner.

Role Requirements

Experience in customer service in money transfer operations.

Experience in cash handling.

Strong communicationskills

Proficiencyin MS Office tools.

.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Annual Leave for Full Time employees

Defined Contribution pension plan

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterpriseobjectiveswhich willultimately helpus achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.The expectation is to work from the office a minimum of three days a week.


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