Fulfilment Operations Team Leader

vor 3 Wochen

Pratteln, Schweiz Ikea Vollzeit

Job ID:

Date posted: 29/05/

Your responsibilities

We are looking for a leader who is eager to understand the customer and co-workers' needs, demands and expectations in the market.

Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.

Take direct lead in identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.

Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.

Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-workers quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyze existing workload to secure daily volume handling and meet seasonal needs.

Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.

Who you are

You enjoy working on tactical, strategic and operational issues and are motivated by challenges and finding solutions;

Good knowledge of retail and/or fulfilment operations processes, tools and working methods;

Good knowledge of different leadership styles and how to adapt it according to needs and different situations;

Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business;

Ability to deliver the results when dealing with the unknown in a constantly changing omnichannel environment;

Ability to build trust and communicate in a clear and targeted way with different people in various situations;

You are able to communicate in English on a good level.

Think youd be a good fit?

Our co-workers are a priority for us, this also includes saying thank you

Our way of showing our gratitude:

28 holiday days (based on % working hours)

8 weeks of paid parental leave for fathers

20 weeks of paid parental leave for mothers

Particularly attractive co-worker benefits

A 15% co-worker discount on your purchases that can be used at any IKEA store

Commuting by public transport? Well cover 70% to % of the cost of your travelcard

Free parking

Unlimited access to the LinkedIn Learning platform

Affordable and healthy meals available at the canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)

Bonus payments for all co-workers

At IKEA, there are plenty of different opportunities for you to develop yourself further. We support our co-workers and encourage them to try out a variety of tasks, to switch between roles or to go abroad.

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