Digital Product Leader, Scd Logistics and

vor 6 Monaten

Pratteln, Schweiz IKEA Vollzeit

**Job ID**: REF17761J

**Date posted**: 22/03/2024

**Company description**
You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us
**Job description**
Within the Fulfilment development part of SCD Logistics & Fulfilment Development we identified 3 key areas:

- ** Digital developments around Store & Service Fulfilment** - This assignment will mainly focus on process and digital solutions with dedicated support for all IKEA Retailers.
- Conceptual framework and learning offer related to Customer Fulfilment function for all retailers. This assignment is attached to the IKEA Retail Concept responsibility.
- Strategic development, Retail fulfilment equipment development and Expansion.

The assignment will specifically focus on the **Store & Service Fulfilment development **areas.

As a **Digital Product Leader**, you lead the development and operations of a value driven and user-friendly digital product. With that you represent the needs of the IKEA stakeholder community, the voice of the users, towards the team to ensure maximum value. You understand customer needs and validate that the developed solutions solve these needs.

Your job specific key tasks and responsibilities are:

- to set the product vision with a clear product roadmap, ensuring it aligns with Inter IKEA’s digital roadmap ambitions.
- accountable for the product backlog (build, edit and maintain) and to clearly communicate the backlog.
- accountable for product prioritization through user stories to meet business needs and user experience.
- enable exploration of new business potentials.
- to comply with relevant frameworks and standards for the digital product.
- securing the composition and operational functioning of the digital product team.
- accountable for digital product release plan, communication and setting of expectations for delivery of new features and functionalities.
- to manage key stakeholder engagement (e.g. user, supplier).
- to ensure that the digital product maximizes business value, controlling the costs and giving input to the overall budget.
- to manage dependencies and blockers, improve digital product delivery capabilities and gather insights to understand and empathize with the user’s reality.
- to identify and create measures of success to understand how the product achieves business outcomes.

In this role you will report to the Digital Product Area Manager for Store & Service Fulfilment, within SCD area Logistics & Fulfilment Development.
**Qualification**
You are a strong person with excellent analytical skills and good knowledge of the business context. You have excellent listening skills and the capability to express complex and/or complicated content in a receiver oriented and structured way. You have relevant supply chain experience and/or Retail Experience in the field of Inventory & Logistics and Customer Fulfilment. Interdependently you can lead and deliver in projects/business cases, with timely deliverables and with high quality analysis and contribute with a holistic view, being customer centric and having the end-to-end in focus.

We see that you are highly driven by development & Innovation and constantly being on the way. You dare to think differently, and you have an agile approach and adapt as we go. You are interested in technology, digitalization and finding new ways of working and are highly motivated to do this by collaborating and interacting with different stakeholders. You show a positive attitude, are self-going, persistent and motivated by taking on challenges.

From previous assignments you bring:

- experience of progressive and diverse experience in digital product development.
- demonstrable experience in working in an Agile or DevOps working set-up.
- strong business acumen and a strategic & commercial mind-set.
- knowledge and experience working with various technologies.
- experience working with and understanding the needs of customers or clients (internal or external).
- proven analytical skills and experience making decisions based on hard and soft data.
- strong communication skills with business and technical stakeholders.
- skills in leadership, collaboration and team working.

The position is based in Pratteln (Switzerland) or in Malmö (Sweden) and will require travelling.

We offer you a position in a fast-paced, truly global environment with an endless supply of future opportunities.
**More Information**
The IKEA vision is to create a better everyday life for the many people - our customers, co-workers and suppliers.

**IKEA Supply** is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availabi

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