Stockroom Associate

Purpose & Overall Relevance for the Organization:
Contributes to the achievement or exceeding of sales figures and KPI targets by:
•    Representing the brand values
•    Diligently executing store operations

Responsibilities: 

•    Goods-in: verifies the completeness of deliveries based on delivery notes and takes pre-sales measures
•    Is responsible for the store warehouse management (proper storage of goods, including price labelling and stock management)
•    Prepares the merchandise (unpacking, securing, labelling, placing on hangers)
•    Conducts inventories  
•    Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available in the store
•    Maintains an appealing, pleasant and inviting environment for customers to shop in and pays attention to tidiness and cleanliness
•    Complies with store rules and procedures (SOM regulations) to maintain a safe shopping and working environment
•    Collaborates productively and respectfully with team members to meet or exceed store targets
•    Completes all compulsory training programs and effectively transfers learning into skills on the job
•    Is always willing to support other team members if required
•    Signalises a desire to continually learn and seizes all available opportunities to advance his/her development and increase performance
•    Click & Collect (if applicable): supervises and monitors new online orders which are placed by online customers and have to be reserved, packed and handed over to the customer in the store 
•    Ship from Store
o    Meets the deadline for packing of 5 hours after arrival of the order in the Omnihub
o    Executes proper packing of the customer orders as specified 
•    Maintains transfer lists
o    Accurate handling of the monthly B2DC transfers
o    Meets the transfer deadlines
o    Daily/weekly returns management of customer orders C&C
o    Proper preparation of the merchandise for the transfer
•    Returns handling in the store 

Authorities:

•    Not applicable

Key Relationships: 

•    Customers
•    Colleagues and supervisors

Knowledge, Skills and Abilities: 

•    Competence of a Retail Professional
•    Expectations Booklet for RP

Requisite Education and Experience/Minimum Qualifications: 

•    0-3 years’ experience in working in a warehouse, preferably in the sporting goods and/or fashion retail
•    Apprenticeship as a specialist storekeeper desirable
•    Good German language skills
•    Basic literacy and numeracy skills, communication skills