Internship - EAM & MFO Clients (100%)

vor 4 Wochen

Zurich, Schweiz Sygnum Bank Vollzeit

About the Role

We are currently looking for a full-time Internship to join our fast-growing EAM & MFO team in our Zurich office. We are passionate about serving External Asset Managers & Multi-Family Offices and their end-clients. Our goal is to be the first choice globally as partner bank for digital assets.

Are you a people person? Do you have a strong interest in business development and sales?

Sygnum's Clients team helps corporate, institutional, and individual clients navigate the breadth of our offerings across Custody, Brokerage, Credit & Lending, Token Products, Asset Management and B2B. Potential clients include private clients, asset managers, financial institutions, foundations, public and private pension funds, government, hedge funds, etc.

At Sygnum, you are part of a highly motivated team in a fast-growing industry. 

Tasks

You will actively support the Head of EAM & MFO & the team in the day-to-day business and assist in the preparation of client visits as well as the management of client dossiers. You will be in telephone, e-mail and face-to-face contact with the EAMs & MFOs and their end-clients. You will be involved in the onboarding process, the initiation and monitoring of transactions, meetings with prospective and existing clients, as well as in various other processing and trouble-shooting cases. You will also have the opportunity to work on projects and get to know various internal interfaces through active collaboration.

Provision of solution-oriented support for EAMs & MFOs and their end-clients over the phone, via e-mail and in physical meetings in (Swiss) German and English (in the areas of onboarding, product-related questions, transactions, technical support, contract amendments, complaints, etc.) Processing fiat and digital asset transactions as well as post transaction AML monitoring and processing Further development of the customer care framework (user guides, tutorials, FAQs, etc.) Support in the client onboarding process together with internal stakeholders (Legal & Compliance, Operations) and external service providers

What you offer 

Distinct customer focus, enjoyment of direct customer contact and a strong inner drive to deliver world-class customer service Excellent communication skills in spoken and written form, both in (Swiss) German and in English Experience and enjoyment in working with various internal stakeholders and external service providers Curiosity and enthusiasm to get to know the world of Digital Assets and gain expertise in our product and service offerings Previous experience in working within banking and/or digital asset space is a plus

What else?

This is a full-time position lasting 6 months with a 100% attendance requirement. Starting date is as soon as possible.

About Sygnum 
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services. 

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg. 

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com. 

Our Benefits

The chance to be part of a movement shaping the future of finance.  Work on new, cutting-edge technology in the blockchain space.  Chances to leave individual footprints and an amazing, diverse, highly skilled, international, and motivated team of professionals.  Regular gatherings and team events like Christmas parties, Oktoberfest, Apero’s, hence plenty of jokes and laughs

If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV 

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