Workforce Planning Consultant

vor 4 Wochen

Zürich, Schweiz TEKsystems Vollzeit

Description:

We are seeking a highly skilled and motivated Workforce Planning Consultant to join the Fidelity project team. The Fidelity project develops and implements software application & processes to support operational workforce planning. The Workforce Planning Consultant will collaborate with end-users and senior stakeholders to define the required process and software enhancements needed to enable company-wide adoption. They will also work as part of the Fidelity team to develop, test and roll out agreed changes. Other responsibilities will include delivering training, creating documentation, end user support and involvement in transitioning the software to business as usual (BAU) operations. The Workforce Planning Consultant will report to the Head Strategic People Planning & Analytics.

Key Responsibilities

• Collaborate with end-users and senior stakeholders to define required process and software changes.

• Work as part of the Fidelity project team to develop, test and roll out agreed changes.

• Define and document business processes.

• Create training materials and deliver training to end users.

• Create product documentation.

• Provide support to end users.

• Help drive successful transition to business as usual (BAU) operations.

Overview of the department / team.

• Fidelity team is an agile team with around 8 people from HR, Finance and IT. We are located in Bratislava, Zurich and London.

• Our clients are operating officers and cost controllers throughout the company.

• Personia application that we are developing and rolling out is developed using Palantir.

Top 3 essentials skills/ experience -based requirements

Previous experience in a similar role involving developing and deploying large-scale IT solutions for workforce management combined with the associated business process changes, user training and overall organizational change. Experience working in insurance, financial services, or consulting / professional services. Working as part of a global agile team.

Desired Skills and Qualifications:

• Strong verbal and written communication skills, attention to detail, customer service, and interpersonal skills.

• Ability to negotiate across multiple stakeholder groups, facilitate effective prioritization and reach agree shared solutions.

• Understanding of operational workforce management and strategic workforce planning.

• Ability to work independently and manage time & tasks effectively.

• Good understanding of agile ways of working.

• Bachelor's degree in business management, economics, finance, accounting or relevant field.

• Professional certifications in business analysis, HR or related fields.

Current challenges:

• Completion of all functionality required by users so they can fully manage people and costs in the Personia software.

• Getting to 100% adoption throughout the company.

Skills:

HR Business analyst Developer Agile finance Communication Analytical

Employee Value Proposition:

Working for one of the largest insurance companies

Job Title: Workforce Planning Consultant

Location: Zürich, Switzerland

Job Type: Contract

TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.

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