Workforce Planning Specialist
vor 4 Wochen
About the Role:
We are seeking a highly skilled Workforce Planning Consultant to join our Fidelity project team. The successful candidate will collaborate with end-users and senior stakeholders to define required process and software changes, and work as part of the Fidelity project team to develop, test and roll out agreed changes.
Key Responsibilities:
- Collaborate with end-users and senior stakeholders to define required process and software changes.
- Work as part of the Fidelity project team to develop, test and roll out agreed changes.
- Define and document business processes.
- Create training materials and deliver training to end users.
- Provide support to end users.
- Help drive successful transition to business as usual (BAU) operations.
About the Team:
The Fidelity team is an agile team with around 8 people from HR, Finance and IT. We are located in Bratislava, Zurich and London, and our clients are operating officers and cost controllers throughout the company.
Requirements:
- Previous experience in a similar role involving developing and deploying large-scale IT solutions for workforce management combined with the associated business process changes, user training and overall organizational change.
- Experience working in insurance, financial services, or consulting / professional services.
- Working as part of a global agile team.
Desired Skills and Qualifications:
- Strong verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to negotiate across multiple stakeholder groups, facilitate effective prioritization and reach agree shared solutions.
- Understanding of operational workforce management and strategic workforce planning.
- Ability to work independently and manage time & tasks effectively.
- Good understanding of agile ways of working.
- Bachelor's degree in business management, economics, finance, accounting or relevant field.
- Professional certifications in business analysis, HR or related fields.
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