IT Support L2
vor 3 Wochen
- In charge of IT Support level 1 & 2
- Monitor IT systems for potential issues & perform routine maintenance
- Company based in Geneva
Description
- IT support level 1&2
- Participating in a wide variety of challenging IT projects along with the team
- Manage incidents tickets & resolve issues including software, hardware, and network problems
- Manage and deploy software installations, patches, and updates to ensure systems are up-to-date and secure
- Investigate recurring technical issues to identify root causes and implement permanent solutions
- Monitor IT systems for potential issues, perform regular maintenance, and ensure that systems are running smoothly
Profile
- At least 3 years of experience in a similar position
- Fluent in English & French - Spanish is a plus
- Good knowledge of Microsoft infrastructures (on-prem, hybrid & cloud AD)
- Virtualization (VmWare, Microsoft...)
- Strong problem solving skills with the ability to learn quickly and autonomously
- Strong communication skills
Job Offer
- Attractive package
- Flexibility
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