Junior Client Relationship Manager

vor 3 Monaten


Zürich, Schweiz Instimatch Global AG Vollzeit

Instimatch Global is a Switzerland based global fintech company established in 2017. We revolutionized global money markets through digitalization by bringing instant price discovery, deal negotiation workflows and API integrations in a compliance friendly platform to treasuries across diverse sectors. With trading in a range of products that includes unsecured cash deposits, repos, money market funds and FX, we have 300 institutional customers in 32 countries.

We are now looking for a Junior Client Relationship Manager to join our team in Zurich and help us grow the business.

Tasks

In this role you would

  • Support senior sales managers in new customer onboardings
  • Contribute to after-sales success by actively engaging with customers once they are onboarded
  • Pick up and resolve customer support requests
  • Capture key data and customer interactions into the CRM
  • Conduct market analysis and research
  • Manage marketing activities (incl social media)
  • Organize customer events
Requirements

We are looking for a person that

  • Loves interacting with customers and helping them
  • Keeps a good sense of humor, even in the face of challenges
  • Is experienced in financial markets and understands the jargon
  • Approaches problems in a structured manner and is tenacious in reaching solutions
  • Loves to learn something new everyday
  • Is solution-oriented and data driven
  • Is experienced in Excel and Python
  • Is fluent in English and German
Benefits

We will offer you

  • A friendly and supportive workplace where you will grow with the company
  • International experience working with customers from diverse industry sectors
  • Work in a company that is creating cutting-edge and pioneering solutions
  • Opportunities to develop your leadership skills

If you're looking for a client-facing sales support role in a dynamic growth-stage tech company, please share your CV with us and let us know what motivates you to apply for this job opening.





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