Senior Client Relationship Manager

vor 2 Monaten

Zürich, Zürich, Schweiz State Street Vollzeit
About the Role

We are seeking a seasoned Relationship Manager to join our team in Switzerland. As a key member of our Client Coverage group, you will be responsible for developing and maintaining strong relationships with our existing client base, understanding their needs, and delivering optimal solutions.

Key Responsibilities
  • Develop and maintain strong relationships with existing clients, understanding their needs and delivering optimal solutions.
  • Conduct regular relationship review meetings with clients to discuss their service needs and business opportunities.
  • Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive communication.
  • Work closely with internal teams to deliver integrated solutions that meet client needs.
  • Identify and pursue new opportunities to grow AUM and share of wallet among existing and potential clients.
  • Negotiate servicing fees and implementation of fee schedule.
  • Actively promote State Street's new platform and technology services.
  • Stay up-to-date with market trends, regulatory changes, and technological advancements that could impact our clients or offer new opportunities for service enhancement.
Requirements
  • Minimum of 5 years of experience in financial services, with a strong focus on custody services, project initiatives, and client relationship management.
  • Deep understanding of financial markets, investment strategies, and the regulatory landscape in Switzerland and globally.
  • Traveling primarily within Switzerland is required.
  • Proficiency in German and French is a plus.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We value diversity, inclusion, and social responsibility, and we offer a range of benefits and opportunities for growth and development.

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