Front Office Shiftleader

vor 23 Stunden

Eastern Switzerland Minor Hotels Vollzeit

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.As a Front Office Shiftleader (f/m/d), you will be the first point of contact for our international guests, looking after them from check-in to check-out. Just as you care for our guests with dedication and passion, we care for you.This is a fulltime position based in Geneva, Switzerland. Your Benefits at NH HotelsFree online & offline training programmes organized by our own University. Welcome at work programme: feel like a guest and enjoy a free night in your hotel Excellent career growth opportunities within the company. Employee rates starting from € 36 in all our hotels worldwide.30% discount in the F&B outlets. Friends & Family discount up to 25%. Various discounts in (web)shops. Your Role at a GlanceYou are fluent in French and English both oral and written.You already have experience of managing a team.Excellent command of SAP TMS.You enjoy being a host.You are good at communicating in a friendly and appreciative manner.You impress with your organizational skills and independent working style during your shift.Teamwork and mutual support are important to you. What Makes You a Great FitCheck-in and check-out, as well as providing personal and telephone support to our guests.Implementing service and quality standards at the front office.Accepting and processing reservations.Compiling statistics, reports, and daily cash reports.Training and supporting your team members.Are you looking for a new challenge? Apply nowMinor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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