Technical Lead – Digital Customer Experiences

"Thinking for oneself and taking responsibility - that's what we value."

Technical Lead – Digital Customer Experiences (w/m/d)80%-100%

Bern

Galenica AG

Region Mittelland (BE, FR, SO, NE, JU, VD)

IT

Are you ready to build digital pharmacy experiences that truly help people in their health journey?

At Galenica, you take the technical lead in creating modern Web applications that connect customers with personalised health and advisory services.

As Tech Lead in our Care Destination Journey team, you design and deliver seamless digital touchpoints. From service discovery to in pharmacy execution and follow-up.

If you want to make a real impact, work with modern technologies and drive meaningful digital transformation within the Swiss healthcare ecosystem, we would love to hear from you.

What you can do

• Lead the hands-on technical delivery of new customer and service journeys end-to-end.
• Design and build modern Web applications using React, and TypeScript integrated with Azure App Services, Functions and REST/event-based APIs.
• Shape architectural decisions in close collaboration with System Architects and adjacent product teams.
• Ensure engineering excellence through code quality, automated testing, CI/CD, monitoring/observability, and security & reliability standards.
• Translate business initiatives into actionable technical stories together with the Product Owner; coordinate cross team end-to-end testing.
• Coach engineers across frontend and backend, foster a culture of quality, ownership and learning, and evolve shared technical standards.

What you have to offer

• A degree in Computer Science or Business Informatics (FH/Uni).
• Strong experience building modern Web applications on Azure, ideally with React, and TypeScript.
• Solid hands-on background in C# and .NET development.
• Deep knowledge of Azure Cloud services (App Services, Functions, Pipelines, Monitoring), API integrations, CI/CD, testing automation and observability.
• Experience running and evolving production grade Web or SaaS systems in an agile environment (Scrum/SAFe).
• Strong analytical, communication, and leadership skills. Able to guide engineers, translate business needs into technical solutions, and navigate complexity pragmatically.
• Azure or development certifications are a plus.
• Nice to have: Experience with headless CMS, booking or journey based service flows, and identity topics such as OIDC, MSUUID or SSO.

What we can offer you

Five weeks' holiday, with the option of buying up to 10 additional days of holiday or taking unpaid leave

Pension fund with advantageous premium split – we cover approx. two-thirds of the costs

Various discounts in our pharmacies and at other top brands

Expand skills through sponsored and supported education and training as well as internal development opportunities

Family-friendly with 16 weeks of maternity leave (100% of salary) and 20 days of paternity leave (100% of salary), as well as investments in children's fund

Registered shares at preferential prices – not only commit professionally to Galenica, but also invest

Mobile and flexible working in consultation with the team

Mehr über Benefits erfahren

Contact

Is this the right position for you? Apply now through our online tool Please note: we can't accept applications by e-mail or post for this role. We're excited to hear from you

Your application will be processed by:

Galenica

Celine Widmer

Specialist Recruiting

Tel

For technical information, please contact:

Mario Bernasconi

Teamleiter Software Development

Tel

About us

The strongest network in the Swiss healthcare market.

As the Galenica Group, we are the leading healthcare provider in our country. Our companies offer a wide range of future-oriented careers that have something in common: our employees are highly committed to the health and well-being of the people of Switzerland.

To this end, we operate the largest pharmacy network in Switzerland and stock well-known own brands as well as exclusive brands and products from business partners. We are also the leading wholesaler in the Swiss healthcare market and offer suppliers quality logistics and associated services.

The headquarters are located in Bern, where everything comes together.

Valuable services are provided for the entire Group here, including HR, IT, Marketing, Communications and Finance.

Place of work

Galenica AG

Untermattweg 8

3001 Bern

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