BASEL OFFICE

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

Role Description
The Digital Solutions Analyst is a key member of the Ocean Operations Team—a fast-paced, data-driven group leading the digital transformation of ocean operations. Reporting to the Operations Analyst – Ocean, this role is responsible for designing, developing, and operationalizing analytics, automation, and AI solutions that convert raw data into actionable insights and optimize day-to-day processes. The position focuses on building low-code applications, machine learning models, dashboards, and data pipelines, while collaborating closely with business stakeholders to translate requirements into effective technical solutions.

Key Responsibilities
Data Engineering & Automation

• Design and maintain scalable data pipelines using Databricks (Spark, Delta Lake).
• Automate operational tasks with Python, DAX, APIs, and RPA tools.
• Ensure robust data governance by managing data efficiently, aligning with business needs, and guaranteeing accurate data transfer to designated endpoints.

Machine Learning & AI

• Develop and deploy ML/AI models (e.g., forecasting, anomaly detection, optimization) for ship scheduling, inventory planning, and guest experience analytics.
• Implement model-serving frameworks (MLflow, Azure ML) and monitor performance in production environments.

Business Intelligence & Apps

• Build interactive dashboards in Power BI and Databricks SQL Analytics.
• Develop low-code applications and workflows using Microsoft Power Platform (Power Apps, Power Automate, Power Pages, Dataverse).

Solution Delivery & Adoption

• Collaborate with Operations, Supply Chain, and Hotel teams to gather requirements, prototype solutions, conduct user acceptance testing (UAT), and manage rollouts.
• Document data models and workflows, and deliver training to ensure successful adoption.

Quality & Governance

• Implement data-quality checks, lineage tracking, and compliance controls (GDPR).
• Use version control (Git) and CI/CD pipelines for reliable deployments.

Continuous Innovation

• Stay up to date with advancements in ML/AI, data engineering, and low-code technologies; prototype emerging tools to accelerate Viking's digital initiatives.

Key Qualifications

• 3–6 years of experience in a business-facing IT role, delivering data-centric solutions for operational functions.
• Hands-on experience with Databricks or similar cloud-based data platforms.
• Proficiency in Python (pandas, PySpark, scikit-learn) and strong Excel skills.
• Solid SQL expertise and understanding of schema design.
• Ability to develop Power Apps, Power Automate workflows, and Power BI dashboards.
• Familiarity with API integration and cloud orchestration tools (e.g., Logic Apps).

EDUCATION

• Bachelor's or Master's degree in analytics or a related field.

Nice To Have Qualifications

• Background in ML/AI tool development.
• Experience working in Agile or DevOps environments.
• Exposure to RPA tools (e.g., Power Automate Desktop).
• Familiarity with ERP systems (Dynamics 365, SAP).
• Knowledge of Azure ML, Azure Functions, and API Management.

Culture & Benefits

• Fast-growing and dynamic environment, a modern workspace, flexible working hours and hybrid model

How To Apply
Please apply via our website , including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.