Head of Multinational Network Partner Management

Job Description:

AXA XL is an Equal Opportunity Employer.

Head of Multinational Network Partner Management

Zurich, Switzerland

A key pillar of AXA XL's strategic plan is to grow our Multinational Solutions business portfolio, in line with the Navigator's 'Solutions that matter most' strategic driver.

Mulitinational Solutions is driving client centricity and growth in collaboration with business units and global functions which includes spearheding efforts to ensure that multinational clients needs and preferences are at the forefront of business decisions, strategies, and operations. Clients of Mulitnational Solutions operate or have interests in multiple countries or regions. Understanding the diverse and often complex requirements of multinational clients is crucial, as it may involve considerations such as cross-border regulations, cultural differences, and varying market dynamics. Working in Multinational Solutions entails working closely with the business units and global functions to align their activities and goals with the overarching objective of enhancing client satisfaction and driving profitable business growth. Our aim is to implement initiatives to improve customer experience, developing tailored solutions, and fostering a culture of putting the client first throughout the Multinational Solutions value chain.

To drive client centricity and growth especially through state of the art network management we are looking for a Head of Multinational Network Partner Management at AXA XL. As the Head of Multinational Network Partner Management the regional network partner management centers and the network partner claims hub report to you on matrix basis.

What you'll be DOING

What will your essential responsibilities include?

• E2E accountability for managing Network Partners across all functional areas
• Shape the strategic direction for expanding and optimizing the network to accelerate the growth of multinational insurance solutions
• Continuously monitor Network Partner performance and interactions across all stages of the multinational value chain
• Serve as the global escalation point for all issues related to Network Partners
• Acts as the AXA XL key liaison and primary point of contact for strategic opportunities and challenges of network partners.
• Drive the development of fee-based and insurance business opportunities in collaboration with Network Partners, identifying and evaluating new growth avenues for the AXA Group
• Act as a prominent ambassador for AXA XL in the multinational insurance arena
• Stay informed about industry trends, regulations, and best practices related to multinational insurance programs and network management.

You will report into the Head of AXA XL Multinational Solutions.

What you will BRING

We're looking for someone who has these abilities and skills:

• Multinational Insurance Expertise: Delivering best in class service to clients through a professionally managed multinational insurance network
• Collaboration and Relationship Management: Ability to build and maintain effective relationships with clients, brokers, service partners and AXA XL functions in various global locations
• Influencing skills: Ability to effectively motivate others to achieve common goals in Multinational Solutions
• Strategic Planning: Capacity to develop and implement strategies for network optimization, business development and performance improvement to meet the needs and objectives of multinational clients
• Communication Skills: robust verbal and written communication skills to collaborate with internal teams, negotiate with external partners, and effectively convey complex insurance concepts across different regions
• Analytical Skills: Ability to analyze data and performance metrics to monitor and evaluate the effectiveness of the network and identify areas for improvement
• Problem-Solving: Aptitude for identifying and resolving challenges related to multinational insurance program management and network optimization
• Adaptability: Flexibility to work in a dynamic international environment, understanding diverse cultural and business practices
• Industry Knowledge: Stay informed about industry trends, emerging technologies, and best practices related to multinational insurance programs and network management
• Regulatory Compliance: Knowledge of insurance regulations and compliance requirements in different jurisdictions to ensure adherence to local laws and regulations
• Leadership skills: Experience of leading and/or managing a team is desirable

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

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