Data Specialist

vor 2 Wochen

Bern, Bern, Schweiz THRYVE Vollzeit CHF 80'000 - CHF 120'000 pro Jahr

We are seeking a versatile and proactive Data Operations Engineer — a true jack of all trades — to bridge the gap between multiple specialist teams and technologies. This role is ideal for someone eager to learn, connect the dots across systems, and ensure the smooth operation of a complex data environment. The successful candidate will thrive in a collaborative setting, taking ownership of day-to-day system health, incident management, and cross-platform coordination. You will work closely with domain experts while ensuring all systems remain integrated, reliable, and well-documented.

About the Role

Key Responsibilities:

  • Operate daily health checks across Kestra, HVR, dltHub/Snowpipe, dbt, Snowflake Streams/Tasks, Honeydew, Looker, APIs, and AKS.
  • Perform L1/L2 incident triage using documented runbooks and escalate unresolved issues to the responsible expert.
  • Maintain and expand runbooks for recurring errors and known issues.
  • Manage incident and service tickets within Azure DevOps Boards/Planner and report on system health and availability metrics.
  • Support release validation and rollback execution during scheduled maintenance windows.
  • Monitor data-quality alerts and schema drift; execute predefined fixes or escalate to the DAI/DPE lead when required.
  • Act as the first point of contact for dashboard and API issues, coordinating resolution across teams.
  • Ensure complete documentation for operational handover before go-live and contribute to Safety Gate reviews.
  • Participate in root cause analysis and post-incident reviews, recommending process and automation improvements.

Responsibilities

  • Accountable for operational uptime and L1/L2 incident handling across the data platform stack.
  • Operates under the SRE (Site Reliability Engineering) framework defined by FlowOps, reporting SLI/SLO breaches and MTTR metrics.
  • Supports the Governance Lead on access audits and RBAC (Role-Based Access Control) implementation.
  • Collaborates with Infrastructure and Security teams on service alerts and AKS operations.
  • No ownership for patch management or architectural decisions — these remain with FlowOps and the Principal Platform Architect.

Qualifications

  • Proven experience in DataOps or cloud operations within a Snowflake-centric environment.
  • Working knowledge of Kestra, dbt, Snowflake Tasks/Streams, Honeydew/Looker, and APIs.
  • Familiarity with GitOps workflows (Azure DevOps YAML) and incident management processes.
  • Strong SQL skills and basic Python knowledge for troubleshooting and automation scripting.
  • Excellent analytical, documentation, and problem-solving skills with a structured approach.
  • Fluent in English (written and spoken); German proficiency is an advantage but not required.

Required Skills

  • Proven experience in DataOps or cloud operations within a Snowflake-centric environment.
  • Working knowledge of Kestra, dbt, Snowflake Tasks/Streams, Honeydew/Looker, and APIs.
  • Familiarity with GitOps workflows (Azure DevOps YAML) and incident management processes.
  • Strong SQL skills and basic Python knowledge for troubleshooting and automation scripting.
  • Excellent analytical, documentation, and problem-solving skills with a structured approach.
  • Fluent in English (written and spoken); German proficiency is an advantage but not required.

Preferred Skills

  • Curious, collaborative, and eager to learn.
  • Enjoys working across a wide range of tools and technologies, without being tied to one specialism.

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