Laboratory Pre-Analytical Services Operations Supervisor

If you are looking for a company where you can personally advance healthcare and make a difference in peoples' lives with your bold ideas and unique point of view, consider working at Labcorp as a Laboratory Pre-Analytical Services (LPS) Operations Supervisor.

In this role, you will be responsible for the day-to-day coordination and supervision of the LPS department to ensure the successful implementation of the Global Laboratory or Pre-Analytical Services strategy, structures, processes, and metrics to deliver outstanding customer satisfaction.

Workload/Capacity Management: Responsible for planning and forecasting day-to-day and future workload resource demands in Sample Services to maximize production efficiency and to ensure samples are processed in accordance to business expectations.

• Review daily and future workload requirements to determine daily resource needs and
• Create daily production schedules and communicate assignments among all involved parties.
• Monitor and track overall work activity and makes adjustments as needed.
• Ensure that normal and overtime costs are in alignment with stated goals.

Performance Metrics: Assist and support management in the development and implementation of global processes and procedures, and performance metrics.

• Participate in the Specimen Management or Laboratory Pre-Analytical Services tasks related to strategy, planning, budgeting
• Ensure new processes are developed and monitored
• Track, monitor, and report metrics in the agreed upon timelines

Process Excellence: Instills a culture of continuous improvement, quality and productivity

• Propose innovative ideas to improve the processes in place
• Lead local PEx and non-PEx Projects

Customer management: Ensures internal customers satisfaction and participates in business development/client facing activities

• Ensure all service failures are identified, tracked and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur again.
• Monitor, track, manage and ensure resolution of all customer complaints, issues and concerns.

Finance: Monitors expenses and communicates to Management budget variances

Information sharing and adherence to procedures: Effective and timely adherence to management communications, meetings and procedures.

Working at Labcorp, you'll continue to grow in our learning-based culture so you'll know how to expertly respond and adapt as the industry continues to evolve. Here, you'll put your education to work as you play a meaningful role in advancing healthcare and making a difference in people's life.

In addition, Labcorp offers great benefits, global experience and the opportunity to work independently within a team-oriented environment.

LPS Operations Supervisors are the most successful at Labcorp with:

• Direct or indirect team supervision experience
• Experience in Lean Management/Process Improvement
• Able to work in a team as well as independently
• Dynamic attitude and ability to work under pressure
• Ability to take up challenges
• Strong detail orientation
• Organizational skills
• Ability to use several software packages i.e. Word, Excel, Access
• Fluency in English and French

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.

Here, you can join our more than 60,000 employees, serving clients in more than 100 countries, as we work together to make a real impact on people's lives.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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