IT Support

vor 16 Stunden

Zürich, Zürich, Schweiz Ozyrel Vollzeit CHF 60'000 - CHF 120'000 pro Jahr

Role Description:

The
IT Support Specialist
provides technical assistance and troubleshooting to ensure the smooth operation of computer systems, hardware, software, and networks. This role plays a critical part in maintaining the organization's IT infrastructure, supporting end-users, and resolving technical issues efficiently and professionally. The IT Support Specialist serves as the first point of contact for employees or clients requiring assistance with technical problems, system access, or IT-related inquiries.

Key responsibilities include diagnosing and resolving hardware and software issues, installing and configuring computer systems, and supporting the maintenance of network connectivity and security. The IT Support Specialist will respond to support tickets, monitor system performance, and escalate complex issues to higher-level technical teams when necessary. Additionally, the role involves maintaining documentation of support activities, assisting in user onboarding, and providing training or guidance on technology use and best practices.

The ideal candidate is a solution-oriented, service-minded professional with strong problem-solving and communication skills. They possess the technical expertise to handle a variety of IT challenges while maintaining a calm and professional demeanor under pressure. The IT Support Specialist must demonstrate attention to detail, reliability, and a commitment to providing high-quality user support in a dynamic environment.

Qualifications:

  • Bachelor's degree or vocational training in Information Technology, Computer Science, or a related field.
  • 2–4 years of experience in IT support, helpdesk operations, or system administration.
  • Strong understanding of operating systems (Windows, macOS, Linux) and office software applications.
  • Experience with hardware troubleshooting, network configuration, and IT security fundamentals.
  • Familiarity with Active Directory, Microsoft 365, ticketing systems, and remote desktop tools.
  • Basic knowledge of virtualization and cloud platforms (e.g., Azure, AWS, or Google Cloud) is a plus.
  • Excellent analytical and problem-solving abilities with a structured approach to issue resolution.
  • Strong interpersonal and communication skills, with a customer-focused attitude.
  • Ability to manage multiple tasks, prioritize effectively, and work independently or in a team.
  • High level of integrity, discretion, and attention to data protection and confidentiality.

This role offers an opportunity to contribute directly to the efficiency and reliability of the organization's IT operations. As an
IT Support Specialist (f/m/d)
, you will play a vital role in ensuring seamless technology experiences, supporting digital transformation efforts, and enabling teams to work productively and securely across all digital environments.

  • IT Supporter

    vor 2 Wochen

    Zürich, Zürich, Schweiz Rocken® Vollzeit CHF 80'000 - CHF 120'000 pro Jahr

    VerantwortungAbstimmung mit Kunden, Support-Teams und Dienstleistern sowie operative Aufgaben im BankensystemIT-Asset-Management, Lizenzverwaltung, Schulung neuer Mitarbeitender und Mitarbeit in IT-ProjektenStörungsbehebung im 1st-Level-Support und Betreuung sowie Weiterentwicklung von M365-PlattformenVerwaltung von Benutzerkonten in Active Directory und...

  • IT Support

    vor 1 Woche

    Zürich, Zürich, Schweiz Soyth Consulting & Finance Club Vollzeit CHF 40'000 - CHF 80'000 pro Jahr

    Role DescriptionThis is a volunteer on-site role for an IT Support technician located in Zurich. The IT Support technician will be responsible for providing technical support to staff, troubleshooting technical issues, maintaining and setting up desktop computers, and managing information technology systems. Additionally, the technician will manage help desk...

  • IT Support Specialist

    vor 2 Wochen

    Zürich, Zürich, Schweiz Colombus Consulting Vollzeit CHF 60'000 - CHF 80'000 pro Jahr

    Key duties and responsibilities• Provide technical support to current systems and assist in the specification and development of future processes in line with the company strategy.•Provide technical support together with the Global technical support team on all IT systems utilized by company staff and Client contractors.• Assist in the implementation...

  • IT Support Specialist

    Vor 7 Tagen

    Zürich, Zürich, Schweiz Helios Strategy Vollzeit

    Wir suchen eine:nIT Support Specialist, der/die kundenorientiert, technisch versiert und lösungsorientiert arbeitet, um unseren internen und externen Nutzer:innen hervorragenden Support zu bieten.We're looking for anIT Support Specialistwho is customer-focused, technically skilled, and eager to provide outstanding support to our users.Diese Position...

  • IT Support Spezialist:in

    vor 1 Woche

    Zürich, Zürich, Schweiz Coopers Group AG Vollzeit CHF 45'000 - CHF 60'000 pro Jahr

    IT Support Spezialist:in (m/w/d) IT / Telecom / Internet Ihre Aufgaben: Sie bieten professionellen Walk-in IT Support vor Ort und unterstützen Mitarbeitende bei technischen Anliegen aller Art Sie leisten Remote Support, insbesondere für Mitarbeitende im Homeoffice Sie verwalten und betreuen Leihgeräte und sorgen für deren reibungslosen Einsatz Sie...

  • IT Support Spezialist:in

    vor 2 Wochen

    Zürich, Zürich, Schweiz Coopers Group AG Vollzeit CHF 50'000 - CHF 85'000 pro Jahr

    Für unseren Kunden aus der Versicherungsbranche inZürich, suchen wir eine:n erfahrene:n, motivierte:n und aufgeschlossene:nIT Support Spezialist:in.Ihre Aufgaben:Sie bieten professionellen Walk-in IT Support vor Ort und unterstützen Mitarbeitende bei technischen Anliegen aller ArtSie leisten Remote Support, insbesondere für Mitarbeitende im HomeofficeSie...

  • IT Supporter

    vor 2 Wochen

    Zürich, Zürich, Schweiz Rocken AG Vollzeit CHF 104'000 - CHF 1'084'000 pro Jahr

    IT Supporter Rocken AG days ago Role details Contract type Permanent contract Employment type Full-time (> 32 hours Working hours Shift work Languages German Compensation CHF 70K Job location Remote Tech stack Microsoft Active Directory Systems Engineering Cloud Computing Microsoft Office Information Technology Job description Betrieb und Wartung der...

  • IT Support Engineer

    Vor 5 Tagen

    Zürich, Zürich, Schweiz Lumivest Capital Vollzeit

    Role Description:The IT Support Engineer / Network Engineer is responsible for maintaining the stability, security, and efficiency of IT systems and network infrastructure. This dual-role position involves providing technical support to end users while also ensuring the smooth operation of network components, servers, and connectivity across the...

  • IT Service

    Vor 3 Tagen

    Zürich, Zürich, Schweiz RM IT Professional Resources AG Vollzeit CHF 45'000 - CHF 90'000 pro Jahr

    IT Service & Support Engineer RM IT Professional Resources AG Zürich, Switzerland days ago Role details Contract type Temporary contract Employment type Full-time (> 32 hours Working hours Regular working hours Languages English, German Job location Zürich, Switzerland Tech stack Microsoft Windows Macintosh Computers Identity and Access Management Network...

  • Junior IT Supporter

    vor 1 Woche

    Zürich, Zürich, Schweiz univativ Schweiz AG Vollzeit CHF 45'000 - CHF 60'000 pro Jahr

    Suechsch nachere usforderige Stelli als Junior IT Supporter (m/w)? Läs wyter Zürich/ZH Unsere Vielfalt ist Deine Chance Ob IT, Economics oder Engineering – wir öffnen Dir Türen in unterschiedlichste Fachbereiche und Branchen. Bei uns findest Du mehr als nur einen Job: spannende Projekte, individuelle Entwicklungsmöglichkeiten und echte Verantwortung...