Customer Support Specialist 80 – 100

vor 1 Tag

Baden AG, Aargau, Schweiz Hitachi Vollzeit CHF 60'000 - CHF 80'000 pro Jahr

Location:

Baden, Aargau, Switzerland

Job ID:

R0112328

Date Posted:

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Join our dynamic team and play a key role in delivering exceptional customer experiences. As a Customer Support Specialist, you will ensure smooth order handling, maintain strong customer relationships, and contribute to revenue growth through efficient coordination and problem-solving.

How you'll make an impact

  • Execute order booking and revenue processes in line with best practices. Monitor project progress and optimize resource utilization

  • Resolve customer issues related to orders, technical queries, and payments by collaborating with Sales, Operations, Supply Chain Management, and other internal/external teams

  • Recommend solutions for customer inquiries and coordinate with relevant teams to ensure complete handling of requests (e.g., production scheduling, quotes, pricing, invoicing)

  • Proactively communicate issue status, clarify questions, and ensure a positive customer experience throughout the process

  • Manage and coordinate repair requests efficiently
    Organize and execute demo deliveries in collaboration with Sales, customers, and technical experts

Your background

  • Completed vocational training

  • Minimum 3 years of experience in order handling, order management, and customer relationship management

  • Solid knowledge of processes, tools, products, and SAP

  • Proficient in MS Office (especially Excel); experience with Sales BI is a plus

  • Fluent in English; German is an advantage

  • Strong team player with excellent communication skills

More about us 

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

  • Field Customer Support Specialist

    Vor 7 Tagen

    Baden AG, Aargau, Schweiz Waters Corporation Vollzeit CHF 60'000 - CHF 100'000 pro Jahr

    OverviewAre you looking for an impactful role for a fast-growing company that helps advance science and human well-being?Would you like the freedom of being field based where no day is the same and you get the opportunity to become a trusted advisor to our customers?Are you looking for lots of opportunities to grow, develop, learn, and progress in your...

  • Field Customer Support Specialist

    Vor 5 Tagen

    Baden AG, Aargau, Schweiz Waters Vollzeit CHF 60'000 - CHF 120'000 pro Jahr

    Overview:Are you looking for an impactful role for a fast-growing company that helps advance science and human well-being?Would you like the freedom of being field based where no day is the same and you get the opportunity to become a trusted advisor to our customers?Are you looking for lots of opportunities to grow, develop, learn, and progress in your...

  • Customer Support Specialist 80 – 100

    vor 1 Tag

    Baden AG, Aargau, Schweiz Proterial Vollzeit CHF 60'000 - CHF 80'000 pro Jahr

    Location:Baden, Aargau, SwitzerlandJob ID:R0112328Date Posted: Company Name:HITACHI ENERGY LTDProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule:Full timeRemote:NoJob Description:The opportunityJoin our dynamic team and play a key role in delivering exceptional customer experiences. As a Customer Support Specialist, you will ensure...

  • Sales Support Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Accelleron Vollzeit CHF 65'000 - CHF 85'000 pro Jahr

    Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

  • Sales Support Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Accelleron Industries Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

  • Sales Customer Support Specialist m/f/d

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Accelleron Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

  • Sales Customer Support Specialist m/f/d

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Accelleron Industries Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

  • IT Support Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Baden AG Vollzeit CHF 50'000 - CHF 70'000 pro Jahr

    IT Support Specialist (m/w) Univativ Schweiz Ag month ago Role details Contract type Permanent contract Employment type Full-time (> 32 hours Working hours Regular working hours Languages English, German Experience level Junior Job location Tech stack Microsoft Windows Azure Microsoft Outlook Microsoft Office Microsoft InTune Information Technology Laptops...

  • Technical Service Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz ABB Vollzeit CHF 80'000 - CHF 100'000 pro Jahr

    Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich – für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach – denn echtes Wachstum...

  • Technical Service Specialist

    Vor 5 Tagen

    Baden AG, Aargau, Schweiz ABB Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Engineering ManagerYour Role...