Transformation Program Director

vor 2 Wochen

Zürich, Zürich, Schweiz SCOR Vollzeit CHF 120'000 - CHF 180'000 pro Jahr
Description

The Transformation Program Director – Shared Services & Sourcing is responsible for managing   strategic programs which aim to transform the SCOR operating model. The current program combines the set up of new operations in several locations to drive service excellence, operational efficiency, and internalization of strategic capabilities. In this context, he/she acts as a program manager and engages with the Product Owners and Workstream Leads to ensure cross-functional alignment and smooth implementation of the prgrams, including with external vendors when needed. In this role, he/she monitors the planning of the activities, identifies and monitors execution risks, supports the workstreams including in problem solving, and reports to the Steering Committee. 

Responsibilities

Program Management & Governance

  • Establish robust program governance, including steering committees, KPIs, and reporting mechanisms

  • Ensure day-to-day management of the program, including coordination and communication across workstreams, problem solving, risk management, etc.

  • Manage program budgets, timelines, and resources to ensure successful delivery

  • Monitor the benefits realization of the program, and anticipate situations that can hinder the success of the implementation

  • Identify and mitigate risks, dependencies, and change impacts across the organization

  • Prepare the Steering Committees with Product Owners and Workstream Leads

Stakeholder Engagement & Change Management

  • Engage senior leaders in functions and regional teams to ensure alignment and buy-in

  • Communicate program progress, milestones, and report to the Steering Committee

  • Lead change management efforts (e.g., ADKAR, Kotter) with the relevant stakeholders to drive adoption and cultural integration

Support the selection process of external vendors for the relevant workstreams or projects together with procurement teams

Qualifications

Required experience & competencies

  • 10+ years of experience in transformation leadership, with a focus on shared services and sourcing, preferably in financial services industry

  • Proven track record of delivering large-scale operational transformation programs

  • Deep understanding of global sourcing and shared service center operations

  • Good general re-insurance knowledge in P&C, L&H and Finance

  • Strong leadership, communication, and stakeholder management skills

  • Ability to generate buy-in with senior stakeholders

  • Strong leadership, communication, and interpersonal skills

Required Education 

  • Bachelor's degree required; MBA or equivalent preferred.

  • Certifications in project management (PMP), Lean Six Sigma, or change management are advantageous

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