BASEL OFFICE

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

Role Description

• The Learning and Development (L&D) Coordination Manager is responsible for managing L&D projects, organizing training programs, and ensuring seamless execution of both in-person and digital learning experiences.
• Key responsibilities include coordinating logistics, vendor management, supporting LMS administration, contributing to program design, and driving effective communication around L&D activities.
• The role reports to the L&D Director. It requires strong organizational skills, collaboration with internal stakeholders, and a passion for implementing a culture of continuous learning.

Key Responsibilities

• Project Management
• Plan, coordinate, and oversee L&D projects and activities and manage external vendors.
• Structure and streamline L&D processes and folders for efficiency and impact.
• Training Planning
• Develop and manage the annual training plan in alignment with the L&D and operational teams.
• Adjust plans as required to meet upcoming operational needs.
• Training Logistics
• Organize logistics for in-person and digital training sessions, including scheduling, venue arrangements, and preparation of training materials and ensure smooth execution of all training events.
• Learning Management System (LMS) Administration & Reporting
• Support the Digital L&D Manager in administering and managing the company's LMS platforms (SuccessFactors and MXP).
• Maintain accurate training records and ensure compliance with reporting standards.
• Track training completion and generate reports through the LMS.
• Program Design Support:
• Participate in designing learning programs for onboard and office employees in the area of guest excellence, leadership, behavioral and professional skills, company culture, onboarding, and well-being.
• Assist the Digital L&D Manager in creating and maintaining engaging e-learning content.
• Work closely with all L&D team members to ensure consistency and alignment in training programs regarding message, content, pedagogy and delivery.
• Communication
• Implement internal communications on the L&D initiatives and collaborate with the HR Marketing team to promote the Viking College in external communications.
• Act as the primary point of contact for all L&D-related inquiries within the organization.
• Budget Management
• Assist the L&D Director in defining, tracking, and managing the annual L&D budget.
• Execute vendor registration and onboarding within the internal financial systems.

Key Qualifications

• You have minimum 5 years of working experience in HR, operations, learning & development or training, ideally in hospitality in an international corporate environment.
• You have a proven record in successfully running coordination & logistics in a fast moving environment.
• You use your positive communication and strong interpersonal skills to connect with peers and senior management.
• You have had proven experience with project management.
• Your spoken and written English is fluent, and you are proficient in using Microsoft Office tools (including Project, Word, Excel, and PowerPoint)
• Knowledge of digital learning tools such as LMS management and e-learning is a must.

EDUCATION

• You have minimum a Bachelor's degree in Business administration, Training or Human Resources or something equivalent.

COMMUNITY & CULTURE

• Fast-growing and dynamic environment, a modern workspace, flexible working hours

How To Apply
Please apply via our website , including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

For more details about this position, contact us under

*Unsolicited submissions of candidates from agencies will not be considered*