Front Office Relationship Assistant: Mexico market

Vor 7 Tagen

Genf, Genf, Schweiz Santander Vollzeit CHF 40'000 - CHF 80'000 pro Jahr
Front Office Relationship Assistant: Mexico market (BSISA Switzerland)Country: Switzerland

Potential Responsibilities:

Assist the FO team of Banco Santander International S.A. in the daily business as usual.  You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients.  You will be doing of the following tasks:

Customer service, helping on:

  • Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters

  • Monitoring progress of tasks and ensure proper follow-up

  • Checking balance positions, loans, transfers, etc.

  • Addressing request for payment instructions

  • Process applications and inquiries related to Credit/Debit Cards

Operations and Back Office, supporting on:

  • Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.

  • Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.

  • FX transactions and wire transfers management

  • New accounts and Updates

  • Prepare documentation and assistance to Bankers and other members of Front Office Team.

Profile

  • Formal Academic Education: i.e. bachelor's degree

  • 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.

  • Strong technical knowledge in Banking, Business Administration and Finance

  • Software: good use of Office tools.

  • Good planning and organizational skills/problem-solving approach.

  • Dynamic, pro-active, and capable of completing tasks in an independent manner.

  • Adaptable, personable team player with "can-do" attitude and great interpersonal skills.

  • Teamwork and team spirit focused.

  • Eager to learn.

Languages

  • Languages: Fluent in Spanish and English (written and spoken).  French will be highly valued.

Requirements

  • Resident in Switzerland or available to relocate

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