Intern - Technology, End User Services

LOCATION: ZURICH

Whether you're looking to jump start your career or gain first hands-on experience in a new field, an internship at On offers you a unique growth experience, the chance to make an impact from day 1 and contribute to On's growth journey. We are looking for fresh ideas, curious minds and passionate individuals ready to make a difference. Our internships generally last 6 months and you will be fully embedded in a team.

• Start date: March 1, 2026
• Duration: 6 months
• Prerequisite: Interest in area relevant to the internship, passion for On, right to work in EU / Switzerland
• Note: This is a paid internship
• If you don't meet the criteria above, unfortunately, we cannot move forward with your application. Please be truthful in your answers, the recruiter reviewing your application will appreciate your honesty.

Curious about life as an intern at On? We recommend watching the recording of our previous livestream ) to hear former interns share their internship experience, get an insider's look at different departments and pick up some tips and tricks from our recruiters to help you ace the application process Please note that the next internship program kicks off on March 1 (not September 1 as mentioned in the livestream).

• Provide on-site technical support for laptops, mobile devices, and peripherals.
• Help with IAM tasks, such as creating and managing user accounts, access permissions, and onboarding/offboarding procedures.
• Document issues and solutions accurately within the IT Service Management System.
• Maintain IT equipment inventory and support asset tracking activities.
• Collaborate with senior team members to learn best practices in IT service delivery and workplace support.

• A genuine enthusiasm for technology and a strong desire to help others
• Empathy for users, with the ability to understand their needs, identify improvement opportunities, and collaborate effectively with teammates
• Excellent communication skills and a customer-first mindset
• Eagerness to learn, take initiative, and embrace challenges with a mindset focused on continuous improvement
• Adaptability in a fast-paced environment, with a positive approach to setbacks as learning opportunities
• Basic familiarity with computers, mobile devices, and common operating systems (e.g., Windows, macOS, iOS) is a plus

The End User Services team serves as the primary point of contact for IT-related issues. We are dedicated to resolving hardware, software, and connectivity challenges through both remote and on-site assistance, minimizing downtime, and continuously enhancing the digital workplace experience to empower employees to work efficiently and securely.

Just by the banks of the Limmat you'll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail.

Förrlibuckstrasse 190,

8005

Switzerland

HEAD OF OPERATIONS PROJECT PORTFOLIO MANAGEMENT

My journey has evolved for sure and, actually, change can lead to infinite possibilities. Those core values that were there when I joined are still here today and I really find them extraordinary every day.

DIRECTOR OF ENGINEERING

We're closely connected to the whole business. Every day, we're making quick decisions to improve the customer experience. Because these live changes impact the whole business, we deeply respect individual opinion and what others think about the end customer experience.

HEAD OF OPERATIONS PROJECT PORTFOLIO MANAGEMENT

My journey has evolved for sure and, actually, change can lead to infinite possibilities. Those core values that were there when I joined are still here today and I really find them extraordinary every day.

DIRECTOR OF ENGINEERING

We're closely connected to the whole business. Every day, we're making quick decisions to improve the customer experience. Because these live changes impact the whole business, we deeply respect individual opinion and what others think about the end customer experience.

HEAD OF OPERATIONS PROJECT PORTFOLIO MANAGEMENT

My journey has evolved for sure and, actually, change can lead to infinite possibilities. Those core values that were there when I joined are still here today and I really find them extraordinary every day.

DIRECTOR OF ENGINEERING

We're closely connected to the whole business. Every day, we're making quick decisions to improve the customer experience. Because these live changes impact the whole business, we deeply respect individual opinion and what others think about the end customer experience.

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

We want to set everyone up for success, so here's the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.