Business Process Analyst

vor 2 Wochen

Genf, Genf, Schweiz MKS PAMP Vollzeit CHF 90'000 - CHF 120'000 pro Jahr

MISSION

We are seeking a
Business Process Analyst
to lead the documentation, analysis, and redesign of company processes across departments. This role is critical in ensuring our operations are well-documented, efficient, and aligned with our strategic goals. The successful candidate will act as a bridge between process owners and line managers to capture the "as-is" state and collaboratively design the "to-be" optimized processes.

MAIN ACTIVITIES AND RESPONSIBILITIES

Process documentation

  • Collect and structure process information from process owners across all business areas.
  • Develop comprehensive documentation of current (as-is) processes, from high-level (macro) workflows down to detailed (micro) procedures.
  • Document internal controls
  • Create supporting documentation.

Process Analysis & Redesign

  • Partner with line managers to review existing processes, identify inefficiencies, and propose improvements.
  • Facilitate workshops and discussions to co-create optimal (to-be) processes.
  • Ensure redesigned processes align with business objectives, compliance requirements, and operational excellence.

Collaboration & Change Support

  • Collaborate with stakeholders at all levels to ensure buy-in and ownership of documented and optimized processes.
  • Provide input and support for change management initiatives linked to process improvements.
  • Act as a key contact for questions or clarifications regarding documented processes.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor's degree in Business Administration, Quality Management, Operations, or a related field.
  • 5 years of experience in a similar role
  • Certifications in Lean, Six Sigma, or BPM a plus but not mandatory

QUALIFICATIONS AND SKILLS

  • Excellent communication skills and high drive;
  • Sense of responsibility and initiative;
  • Ability to work autonomously;
  • Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect;
  • Resistance to stress and time-pressure;
  • Excellent interpersonal skills and customer orientation;
  • Agile and flexible mindset, reactive to requests;
  • Excellent organizational skills and attention to detail;
  • Ability to interact with colleagues of diverse cultures; respect for diversity;
  • Full professional proficiency in the Windows environment is expected;
  • Full professional proficiency in spoken and written English and French is required; knowledge of other languages is an asset.
  • Swiss national, EU national, or holder of a valid Swiss work permit.

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