Senior IT Business Analyst

We are seeking a highly experienced Senior IT Business Analyst with deep expertise in commodity trading and CTRM systems to support a large-scale implementation within the soft-commodities sector.

The successful candidate will act as a key liaison between business stakeholders and technical teams, ensuring that requirements, data governance, and process optimization are fully aligned with organizational goals across Finance and Risk functions.

This role offers a challenging and strategic environment, requiring both hands-on analytical capability and leadership in process improvement for complex, multi-country operations.

• Serve as the primary liaison between business process owners and project teams to gather, document, and validate functional and technical requirements for CTRM implementation.
• Analyse existing workflows, identify inefficiencies, and design optimized processes aligned with business objectives and data governance principles.
• Develop comprehensive documentation, including Standard Operating Procedures, gap analyses, business glossaries, and data flow mappings.
• Support the Business Analyst Lead and Project Managers in day-to-day project planning, execution, and milestone delivery.
• Define and execute test scenarios, perform validation testing (including UAT), and ensure solutions meet Finance and Risk requirements.
• Contribute to the deployment of test automation and data migration workstreams within the CTRM rollout.
• Ensure data quality and integrity across systems, overseeing governance frameworks that maintain compliance and operational accuracy.
• Provide end-user training and ongoing support for both legacy and new systems, promoting adoption and best practices.
• Coordinate with global stakeholders to ensure alignment across time zones and business units.
• Lead investigations into complex business incidents, identifying root causes and corrective actions.
• Maintain structured communication channels with stakeholders, challenging existing workflows where necessary to deliver pragmatic and efficient solutions.
• Support continuous improvement initiatives, driving consistency in business analysis practices across the organization.

• Minimum 10 years of experience as an Operations, Middle Office, or Business Analyst within the agri-commodity trading industry - experience with coffee or cocoa is a strong advantage.
  
• Proven success in CTRM (Commodity Trading and Risk Management) system implementation within soft-commodity companies.
  
• Bachelor's degree in Business Information Systems, Information Technology, Business Administration, Finance, or Commodity Risk.
  
• CBAP and/or PMP certification is an asset.
  
• Strong understanding of trade lifecycle management, risk, and finance processes.
  
• Exceptional analytical, organizational, and communication skills.
  
• Proficiency in Jira, Confluence, Teams, SharePoint, and BA tools such as Microsoft Visio or Signavio.
  
• Ability to manage multiple priorities, operate across time zones, and coordinate remote teams.
  
• Fluent in English (required); additional languages such as French, Spanish, Portuguese, or Vietnamese are a plus.
  
• Excellent interpersonal skills and ability to work effectively in multicultural environments.
  
• Availability for occasional international travel during project phases (approximately 4 trips per year, 1-2 weeks each).

• Hybrid working model, with up to one day of remote work per week.
• Exposure to international projects and cross-functional collaboration within a global trading environment.
• Participation in long-term professional programs and development initiatives.
• Engaging and supportive work culture with opportunities for leadership involvement.
• Access to internal benefits and resources promoting both professional and personal well-being.

Join a high-impact transformation project that will redefine operational excellence within global commodity trading. You will play a central role in bridging business and technology, optimizing CTRM processes, and driving innovation across multiple geographies. Your expertise will directly contribute to more transparent, efficient, and data-driven trading operations.

We are committed to fostering a diverse, equitable, and inclusive environment that values collaboration and innovation. We welcome applicants from all backgrounds who bring curiosity, integrity, and expertise to advance meaningful progress in global commodity and technology integration.