Operation & quality specialist

vor 2 Wochen

Baden AG, Aargau, Schweiz Ampegon Vollzeit CHF 65'000 - CHF 85'000 pro Jahr

Role Overview

We are looking for a proactive and detail-oriented professional to coordinate all operational and quality-related activities within the post-sales cycle. The role ensures product compliance, traceability, on-time delivery, and complete customer satisfaction. The selected candidate will be actively involved in both quality control and testing processes, as well as in the management of After-Sales orders and SAP-based activities.

Key Responsibilities

Quality & After-Sales Management Support

  • Register, plan, and coordinate testing and repair orders
  • Perform product quality checks before delivery
  • Take part in factory inspections with customers
  • Verify product compliance and traceability
  • Contribute to the development, simplification, and maintenance of the internal Quality System
  • Manage after-sales orders (spare parts and services) through SAP
  • Oversee post-sales purchase orders through to completion
  • Act as a direct point of contact for customers regarding order progress, testing, and shipping
  • Update weekly reports and sales forecasts
  • Support the definition and implementation of targeted commercial actions (customer targeting, special projects, last buy initiatives)

Internal and External Relations

  • Collaborate closely with technical, quality, and logistics teams
  • Coordinate with suppliers and partners for post-sales orders and services

Required Skills & Qualifications

  • Proven experience in quality, production, or after-sales environments
  • Strong knowledge of SAP (sales, purchasing, and quotation modules)
  • Excellent planning, analytical, and deadline management skills
  • Problem-solving mindset and attention to detail
  • Good command of English and German

Education

Technical diploma or degree in Management, Mechanical, or Industrial Engineering (or related fields)

Nice to Have

  • Experience in ISO 9001 or structured quality system environments
  • Familiarity with testing and inspection tools
  • In-depth knowledge of SAP management systems

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