Solutions Business Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Introduction
As Solutions Business Manager, you will be part of the Solution Management team developing solutions which generate greater customer values. This is a critical role within the business area, Roche Information Solutions, as we are looking to bring an integrated offering of commercial solutions to our customers. Being part of the Diagnostics Insights team, we will be transforming the diagnostic industry with significant emphasis on data driven solutions for our lab customers and beyond whereas the user can be also a patient or a provider. This transformation will impact the way other parties in the healthcare ecosystem operate.

In this role, you will be the bridge between these transformations and current market needs. You will champion the customer's voice, gathering deep insights to develop accurate interface and feature requirements for our new solutions.

The Opportunity:

• Translate deep customer needs and feedback into actionable solution user stories to drive value for the patient and provider
• Collaborate closely across various product teams connected to both Roche Diagnostics Solutions (RDS) and Roche Information Solutions (RIS)
• Champion the voice of the customer to ensure the team has a clear understanding of development goals and the value the solution delivers
• Ensure the solutions developed are commercially viable and capable of generating independent business value
• Drive agile processes by actively participating in sprints, scrum sessions, PI planning, and retrospectives
• Partner with product teams to scope and prioritize user stories, designing elegant user experiences that solve specific customer pain points
• Execute the solution roadmap by converting high-level strategies into compelling, manageable customer stories
• Manage external collaborations and internal programs that span across established business and customer areas

Who you are:

• You possess relevant experience in business, commercial, or marketing roles, integrating products within life science or technology industries
• You bring preferred experience in healthcare software solutions, specifically within health IT, digital health, or data science domains
• You demonstrate a strong customer orientation with a passion for delivering improved solutions to lab customers and the wider ecosystem
• You have a strong vision for the evolving diagnostic environment and understand the intersection of clinical healthcare and technology
• You are a self-starter comfortable working in fast-paced environments, adept at solving complex problems where limited standardization exists
• You exhibit strong influencing and communication skills, capable of interacting effectively with stakeholders varying from technical experts to business leaders
• You hold strong business acumen with hands-on experience in rolling out pilots, transforming customer needs into clear business requirements and models

Call to Action:
Ready to bring your unique qualities to Roche and make an impact? Apply now and join us in our mission to shape the future of healthcare.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.