Information Technology Support Specialist

vor 1 Tag

Genf, Genf, Schweiz Transputec Ltd Vollzeit

We are looking for an experienced 
IT Support Lead
 to join immediately on a 
freelance basis
 to support a leading 
mutlinational
 in
Geneva
.

Job Title Onsite –Geneva

Language Requirements

·       French Speaking (For France & Geneva)

·      English

Key Responsibilities

Infrastructure Deployment & Support

·       Supports, owns, and addresses day to day IT requests and incidents for users in Geneva main office and other EMEA remote sites.

·       Coordinates the setup and deployment of network kits, desktop systems, and AV solutions across EMEA offices

·       Works closely with client management to provide technical specifications and procurement recommendations for hardware upgrades.

·       Supports Network setup, AV, sale setup & streaming infrastructure for offsite sales, with help from other onsite and offshore teams.

·       Supports potential other future offsite sales in EMEA.

·       Brightsign Boxes

·       White Glove Support

·       Update and maintain asset database for all supported sites

Server & Network Management

·       Supports server migration/transition projects across EMEA location, ensuring minimal downtime and user disruption.

·       Participates in Network projects such as Network kit commissioning/decommissioning efforts with support from other relevant teams.

·       Conducts link redundancy tests to validate failover mechanisms and ensure uninterrupted connectivity for Geneva office.

Security & Compliance

·       Collaborates with the security team to ensure desktops connected to Client network meet compliance standards for monitoring systems.

·       Responds to security alerts and conducts virus scans upon request, demonstrating proactive risk mitigation.

Optimisation

·       Highlights any optimisation opportunities to Client IT management and take action as per agreement from Client IT management.

·       Engages in mobile platform optimisation efforts, reviewing and approving cost-saving recommendations for Swisscom services.

Collaboration & Communication

·       Acts as a key stakeholder in cross-functional projects, liaising with infrastructure managers, data centre teams, Network, infosec, and other Infrastructure towers.

·       Provides timely updates and feedback to Client IT leadership and project teams, ensuring transparency and alignment on IT initiatives.

Vendor Management

·       Management of Local Network Providers

Skills & Competencies

·       Strong technical acumen in server infrastructure, network architecture, and desktop deployment.

·       Proficient in project coordination across geographically dispersed teams.

·       Adept at troubleshooting, risk assessment, and compliance enforcement.

·       Effective communicator with a collaborative mindset and attention to operational detail.

·       thorough document development and management

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