Operations Project Manager

Vor 2 Tagen

Bern, Bern, Schweiz Experis Switzerland Vollzeit

The Role

In this position, you'll oversee the planning and execution of key integration projects, working directly with end customers in a mix of on-site, remote, and office-based settings.

You'll serve as the main point of contact throughout the project lifecycle, ensuring milestones are met, stakeholders stay aligned, and outcomes exceed expectations. You'll be supported by a skilled team of system engineers and solution architects who bring deep technical expertise to the table.

If you're someone who enjoys variety, responsibility, and being at the center of high-impact digital projects, this is an ideal opportunity.

What You'll Bring

  • A degree in computer science, engineering, or project management
  • 5+ years of experience leading IT or digital transformation projects (e.g., CX, CRM, AI, or digital products)
  • Previous work on contact center or communication platform projects is a big plus
  • Familiarity with cloud and unified communications technologies, or a strong desire to learn
  • Experience with CRM platforms such as Salesforce is advantageous
  • Strong communication skills and a natural ability to connect with clients and internal teams
  • Confident in running workshops and managing cross-functional collaboration
  • Excellent organizational habits and attention to detail
  • Project management certifications (e.g., PMP, Prince2, IPMA, Scrum) required; ITILv4 is a plus
  • Fluent in German and English; business French is a must

Job Requirements
What Our Client Offers

  • A modern hybrid work environment with flexibility to work from home
  • Two paid volunteer days per year to support causes important to you
  • Access to professional development, technical certifications, and training
  • A people-first culture with a strong customer focus
  • Excellent social benefits and international team events
  • A truly collaborative, agile work culture that encourages innovation and growth

Inclusion & Diversity

Our client values diversity in all forms and is committed to building an inclusive team. They encourage applicants from all backgrounds to apply, because diverse perspectives drive stronger outcomes.

Company description
Take the Next Step in Your Project Management Career

Our client is an established tech company with a team of around 160 professionals and over 40 years of experience delivering innovative customer engagement solutions. As a market leader in contact center integration across Europe, they're known for their strong technical focus, collaborative culture, and forward-thinking mindset.

They're now looking for an experienced
Project Manager
to join their operations team and lead the delivery of modern, cloud-based customer experience solutions.

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