Jr. Technical Support Specialist

Vor 6 Tagen

Basel, Basel-Stadt, Schweiz Jungbunzlauer Vollzeit

Job Description

As part of Jungbunzlauer's product management, our technical support team provides the personalised assistance our sales team, customers and distributors need to overcome their daily technical challenges.

Responsibilities

As member of this team, you will interact with Technical Support Specialists, sales and production plants to provide non-commercial pre- and post-sales service to our global sales team, distributors and customers.

Your main responsibilities will include:

  • Organising, creating and maintaining technical and sales documentation materials and presentations
  • Assisting the Technical Support Specialists on product related inquiries, questionnaires and complaints
  • Coordinating and managing certifications
  • Organizing and conducting product training sessions for sales and distributors

Qualifications

  • Commercial training or Bachelor's degree in Business Administration
  • Excellent proficiency in German and English
  • High quality of work, reliability, and commitment
  • Outstanding learning ability, deep curiosity, ownership mentality and team spirit
  • Exceptional communication, coordination, and organisational skills

About Us

Be part of a team that drives innovation and sustainability.

At Jungbunzlauer, we create high-quality, naturally derived ingredients that enhance everyday life – from food and beverage to nutrition, health, and home and personal care. As a trusted partner for ingredient excellence, we offer texturants, acidulants, minerals, and tailored solutions that help customers to solve complex product challenges.

With a history of more than 150 years, nearly 1,400 passionate colleagues, and production and fermentation facilities across Europe and North America, we proudly serve over 130 countries worldwide. Join our global network and contribute to a healthier, more sustainable future while growing your career in a dynamic, collaborative environment.

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