BASEL OFFICE

vor 2 Wochen

Basel, Basel-Stadt, Schweiz Viking Vollzeit CHF 90'000 - CHF 120'000 pro Jahr

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

Role Description

  • As a member of the Product Development Ocean Team, the Destination Manager Ocean (Chinese market) creates a variety of shore experiences ranging from a few hours to several days, for all ports in a specific region of the world, focusing on the Chinese-speaking market.
  • The Destination Manager defines each excursion by supporting the marketing positioning of the entire range of activities selected for each port and determines the right mix of inventory for the ship's guests, with choice, quantity, quality and revenue in mind.
  • They support the ships' onboard teams and local vendors in the efficient execution of the shore programs and provides assistance in training of staff and problem resolution

Key Responsibilities

  • Prepare comprehensive planning layouts, detailing shore excursions, competitive review and quality data for core destinations
  • Participate in price negotiations, initiate bidding processes and finalize contracts, set rates etc.
  • Liaise with vendors and shipboard resources to implement shore excursion changes
  • Provide operational support to on-board teams for all destination programs and during crisis situations
  • Create and accurately administer inventory and track it across systems
  • Review content of all pertinent collateral (e-mails, handouts, itinerary descriptions) that are part of a destination delivery (pre-, post-and during cruise) for accuracy
  • Conceptualize enhancements to existing shore products and develop solutions for current quality challenges – own the entire destination management cycle, from concept to test to implementation to quality evaluation for core products

Key Qualifications

  • Comprehensive general education and knowledge of geography, history, natural history, culture and current affairs of the Chinese-speaking regions
  • Fluency in Mandarin, verbal and written, strong communication sills in English
  • Excellent dexterity with MS Office Suite and MxP
  • Analytical and organized

EDUCATION

  • Bachelor's degree in hospitality management or related field from an accredited college or university or the international equivalent preferred

Nice To Have Qualifications

  • Familiarity with the Viking Ocean products is highly preferred
  • First-hand experience in operating in the Chinese-speaking cruise market

COMMUNITY & CULTURE

  • Fast-growing and dynamic environment, a modern workspace, flexible working hours

How To Apply
Please apply via our website , including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

For more details about this position, contact us under

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