Head of User Empowerment and Training

We are a unique team of passionate ML Engineers, Software Developers, Product Specialists and Sales & Marketing Professionals, working for global industry leaders. We believe that with a healthy team culture we can achieve wonders.

**Head of User Empowerment and Training**:

- location- Lausanne or Zurich (Switzerland)- job type- PermanentWe are a cross-functional team dedicated to providing every industry the solution to build better products, faster. We harness cutting-edge computing and visualization technologies, to offer data scientists and engineers the best collaborative environment to develop AI-powered product development tools. We work closely with all the other teams in the company, who run almost all their technical activities inside NCS, providing us with direct feedback to create the best platform possible.

In this role, you will play a key part in shaping the user empowerment initiatives for our software NCS, driving its adoption and retention.

**What you will do**:

- Manage and foster a vibrant user community, encouraging collaboration and knowledge-sharing among members.
- Proactively collect and analyze user feedback to continuously improve training materials and programs.

**Who you are**:

- You have a MSc or a PhD in engineering or physics (strict requirement).
- You have expertise in ML/DL and are familiar with simulation technologies (strict requirement).
- You are passionate about teaching and enjoy working with people.
- You know how to create user-friendly yet detailed and didactic instructional materials.
- You have experience in managing educational programs.
- You have excellent organizational and leadership skills.
- You have a nearly native level of written English and exceptional editing skills.
- You like to work in a team and make a difference in the real world.

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This is a newly created position, offering you the opportunity to proactively shape your own responsibilities and make a significant impact based on your motivation and deliverables.

**What you will get**:

- A competitive salary and generous equity compensation plan - we are growing fast and want our employees to benefit from this growth.
- Flexible working hours - we care about what you deliver, not about when you work.
- Possibility to work remotely while still meeting your colleagues regularly at the office.
- Work with people who care about you - we support each other and care about you so that you can thrive.
- The opportunity to be part of a growing company with global ambitions - our product is in demand in all regions of the world. We are growing by following our customers.
- The opportunity to contribute to changing the future of engineering.

**And important**:
Please keep in mind that you do not need to tick all the boxes to. We value people with passion & creativity and offer plenty of space to learn and grow at our company.

This position is open as part-time (80%) or full-time (100%) in Lausanne or Zurich.

Start date: ASAP ‍

**Head of User Empowerment and Training**:
In this role, you will play a key part in shaping the user empowerment initiatives for our software NCS, driving its adoption and retention.
- Lausanne or Zurich (Switzerland)- Permanent- Share on socialsLinkedInFacebookTwitterCopy link

We aim to recruit **talents** who identify with Neural Concept's **culture and values**, and who are excited of solving our **customers challenges**.

Our hiring process consists of the following phases:
**Application**:
**Culture interview**:
In this 30-45 online minutes interview, we will get to know you, understand what is important for you and introduce the company.

**Technical interviews**:
This stage consists of several interviews. Depending on the position, it will include a code challenge, a home project and/or an online technical interview.

**Assessment day**:
It is important for us to meet you in person. The final phase is the assessment day which is on-premises and lasts around 3 hours. You will meet your future colleagues, have a technical and people discussion.

**Offer**:
We believe you will be a great fit to our team and would look forward to having you. We will give you a call to explain our offer and answer your questions.