Manager, Technical Solutions

vor 2 Wochen

Basel, Schweiz Gogo Business aviation Vollzeit

Gogo is looking for a **Manager, Technical Solutions**, to assist with the development and coordination of company-wide strategies to maximize customer responsiveness, to meet business objectives and achieve maximum results for all sectors.

You will work closely with the Sales and Customer Support teams to ensure front-end processes are closely aligned and consistent across the business for identification, pursuit, close and execution for outstanding customer experience.

Ready to join a dedicated and dynamic team?

COME ON BOARD THE GOGO CLIENT SERVICES TEAM

**How will you make a difference?**
- Offer on-site instruction, training and support for new and existing customers to ensure the best possible user experience with Gogo products and services
- Work closely with Original Equipment Manufacturers (OEM) for pre/post-delivery connectivity training
- Organize all international training efforts, while working closely with the North American team
- Adhere to budgets and keep projects on track for successful completion within specification
- Create technical documentation as needed and report on progress of project
- Plan and coordinate project schedules, goals and milestones and make project assignments
- Manage, coach, and develop team members

**Qualifications**
- Bachelor’s Degree in a related discipline and/or an **Aviation-related certification**:

- 5+ years of **aviation**experience or an equivalent combination of education and **sales**experience
- 3-5 years mentoring and managing technical personnel
- **Must be legally authorized to work and live near Basel, Switzerland**

**Required Skills, Talents, & Experience**
- Extensive knowledge and/or experience with **satellite communications**, **aircraft avionics**, and **aviation communications**:

- Experience with **computer networks**, **topology**and **cybersecurity**best practices
- Experience presenting to small and large groups
- Effective time organization skills
- Excellent oral, written and interpersonal communication skills
- Proficient in Microsoft Office Suite, including Visio and CRM

**Additional Information**

**Base Pay**:
Based on experience and responsibilities.

**Target Annual Short-Term Incentive**:
Bonus Plan at 10% (% of Annualized Base Pay)

**Eligible for Incentive Stock Program**:
Yes

**Benefits**:

  • Technical Solution Manager

    Vor 4 Tagen

    Basel, Schweiz Goldbach Group AG Vollzeit

    Als Schweizer Vermarktungsorganisation im Bereich TV und Video stehen wir für Bewegtbild über alle Screens. Unsere Leistungen umfassen Mediaplanung, Vermarktung, Buchung, Abwicklung und Controlling für TV-Sender und Videoplattformen. Mit unserem vielfältigen TV-Sender-Portfolio aus dem In - und dem Ausland bieten wir eine reichweitenstarke und...

  • Technical Account Manager

    vor 2 Wochen

    basel, Schweiz TetraScience Vollzeit

    Who We Are  TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.  TetraScience is the category leader in this vital...

  • Manager, Technical Operations

    vor 2 Wochen

    Basel, Schweiz Royal Caribbean Group Vollzeit

    **Journey with us!** Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation-industry leader with...

  • Technical Project Manager

    Vor 6 Tagen

    Basel, Bern, Valais, Schweiz Randstad (Schweiz) AG Vollzeit

    Jobdescription As a Technical Project Lead, you will assume technical responsibility for the M&E infrastructure (including energy supply, air conditioning, security and fire protection systems, as well as building management systems) at the Sunrise network locations in Basel, Bern, Valais, and French-speaking Switzerland. You will be responsible for the...

  • Technical Account Manager

    vor 2 Wochen

    Basel, Basel-Stadt, Schweiz TetraScience Vollzeit CHF 120'000 - CHF 150'000 pro Jahr

    Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital...

  • Project Solution Manager

    Vor 6 Tagen

    Basel, Basel-Stadt, Schweiz agap2 Switzerland Vollzeit CHF 80'000 - CHF 120'000 pro Jahr

    Agap2 is a European company present in Switzerland since 2009. With our offices in Basel, Lausanne, and Zurich along with our 180 consultants throughout Switzerland, we accelerate the visionary projects of our partners in all major sectors of the Industry and Life Sciences.We are seeking aProject Solution Managerto reinforce our technical department. This...

  • Product Manager

    vor 2 Wochen

    Basel, Schweiz ABB Vollzeit

    **Product Manager (Digital Solutions)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Technical Account Manager

    vor 1 Woche

    Basel, Schweiz Carbon60 AG Vollzeit

    We’re Carbon60 building a better future. Our approach spans beyond traditional recruitment services. As sector experts, we partner with market-leading engineering specialists to deliver pioneering projects. Combining sector passion with technical aptitude, we’re dedicated to people and to making a difference to deliver quality bespoke, people-led...

  • Technical Account Manager

    vor 1 Woche

    Basel, Schweiz TetraScience Vollzeit

    Who We Are  TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.  TetraScience is the category leader in this vital...

  • Technical Project Lead

    vor 2 Wochen

    Basel, Schweiz CTC Resourcing Solutions Vollzeit

    **Technical Project & Product Lead - Drug Product (Parenteral/Combination Product) - 5759 ADA** Our client, an innovative and dynamic bio-pharmaceutical company headquartered in Switzerland, covering multiple therapeutic areas, committed into delivering products on the market over the next 5 years, is looking for a **Technical Project & Product Lead - Drug...