Product Manager, Merchant Diagnostics and Reporting

vor 13 Stunden

Basel, Schweiz Google Vollzeit

Minimum qualifications:

- Bachelor's degree in Computer Science, a closely related field, or equivalent practical experience.
- Experience as a Product Manager, leading product delivery from inception to launch and maintenance.
- Experience with customer-facing Product Manager roles.

Preferred qualifications:

- Experience with e-commerce.
- Ability to collaborate without direct authority.
- Excellent communicator with internal teams and external partners.
- Excellent analytical skills and desire to figure out what needs to improve.

**About the job**:
At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

As the Product Manager, you will make it as easy as possible for retailers to resolve issues with their product uploads or account settings.You will analyze the present landscape of diagnostics and develop a path forward in which merchants can see what corrective actions they should take that will give them the best utility.

Google aims to build products that organize the world's information and make it universally accessible to our users. As a Product Manager at Google, you could be working on new technologies, platforms, consumer facing products, and/or enterprise systems. The end goal will be to match you with the team that best aligns with your interests, experience, and where you will have the most impact.

**Responsibilities**:

- Analyze diagnostics errors for merchants and identify common pathways that produce greater friction.
- Collaborate with relevant teams to evolve solutions to reduce problems merchant are facing following product data uploads.
- Establish and improve ways to track merchant experience in different segments and across different upload channels.
- Work closely with partner teams dedicated to data upload and reporting to share insights and ensure their contributions fit within the overall flow.
- Keep track of developments and results and initiate iterations for continuous improvement.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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