Office and Client Relations Support Manager

Vor 4 Tagen

Zurich, Schweiz CANDRIAM Vollzeit

Position description

**Business unit**:

- Sales and Distribution - Client Relations

**Job title**:

- Office and Client Relations Support Manager - M/F

**Contract type**:

- Permanent

**Mission**:

- As a Responsible Employer, Equal Employment Opportunity is crucial to CANDRIAM. We are committed to building the best global team that represents a variety of backgrounds, perspectives and skills. We provide an inclusive work environment and support well-being and work-life balance_

You will be working in the Swiss Sales Team of 7 professionals based in Zurich and Geneva, covering a wide range of asset classes.
- The Swiss based distribution team is part of the global distribution force of CANDRIAM. The team works closely with CANDRIAM investment centers based in Brussels, Paris, Luxembourg and London.

**Responsabilities**:

- Support of the sales team in preparing client meeting agendas, product presentations, client visits and sales events and make sure that the necessary follow-ups will be done.
- Manage events and communication agenda, aiming to increase brand awareness in Switzerland.
- Support local teams in Zurich and Geneva in the roll-out of the events and communications agenda.
- Prepare and send information materials to clients (mailings & regular reporting) in a timely and professional manner.
- Attend client meetings, presentation and conferences in order to support the client acquisition and client relationship management process.
- Act as Salesforce expert : data base cleaning and perform regular updates.
- Close interaction with different internal stakeholders_ (e.g. Legal/compliance, Client Servicing)_
- Coordinate resources across the company and the different departments to answer RFPs.
- Keep close contact with product specialists, maintain access to databases / product information.
- Support desk's operational and country management tasks.
- Office management tasks.

**Profile**:

- Bachelor, Master's Degree or equivalent in Finance, Economics, or Investment Management;
- Fluent in English and German, French is a plus;
- Minimum 5 years of experience in a similar function within financial services (in client servicing and/or asset management)
- Strong organizational and project management skills;
- High client servicing orientation
- Proactive, flexible and rigorous;
- Clear communicator both in writing and oral;
- Striving for results and finding solutions;
- Deliver high quality work also under pressure;
- In depth knowledge of Word, PowerPoint and Excel, experience with a CRM tool is a plus;
- Strong team player

LI-POST

Position location

**Job location**:

- Europe, Switzerland

**City**:

- Zurich

**Education**:

- 4. Master's Degree II / Bac+5

**Minimum level of experience required**:

- 2-5 years

**Languages**:

- German (C1 - Fluent)
- English (C1 - Fluent)

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