Guest Service Agent

vor 2 Wochen

Gstaad, Schweiz Le Grand Bellevue Vollzeit

Front Office / Rooms Division
Empfang / Rezeption
Guest Relation / Kundenbetreuung

Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.

We are looking forward welcoming a new team member for the position:
**GUEST SERVICE AGENT**
- Individual guest support on site in German, French and English
- Organization of transfers, ticket and restaurant reservations
- Luggage and guest car coordination
- Operating the telephone switchboard (answering and forwarding calls d/e/f)
- General work at the lodge, assistance at reception
- At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
- Good oral and written language skills (d/f/e)
- Good computer and MS Office skills
- Ideally Opera knowledge (Opera Cloud)
- Guest-oriented, professional work and sales talent

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