Operations Manager

Hi there

Are you ready to take the reins and drive operational excellence in a small but ambitious company? We're ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Manager to help us streamline our processes and propel us toward our goals.

**About us**

At ofri, we take pride in fostering candid collaboration, encouraging self-initiative, prioritizing customer satisfaction, all while maintaining a pragmatic mindset. Our company aims to be the most trusted co-pilot for remodeling projects, and we're committed to delivering exceptional results to our customers.

**Role Overview**

As our Operations Manager, you will play a pivotal role in overseeing and optimizing our day-to-day operations. You'll work closely with our team to ensure smooth workflows, efficient resource allocation, and continuous improvement across all aspects of our business. This role is perfect for ambitious individuals seeking to advance their careers and who possess a strong passion for both people and processes.

**Tasks & Responsibilities**
- Develop and implement initiatives to enhance efficiency, productivity and monetisation.
- Manage and streamline internal processes to improve workflows and eliminate bottlenecks.
- Supervise project management and resource allocation to meet deadlines and goals effectively.
- Collaborate with cross-functional teams to align operational goals with overall business objectives.
- Monitor KPIs to track progress and identify areas for improvement.
- Manage a small remote team of 4-6 people.
- Oversee all aspects of people operations, spanning from recruitment through to off-boarding.

**Requirements**:

- At least a Bachelor's degree in Business Administration/Management, Information Technology, or a related field.
- Proven track record in an Operations-related role in a small company (10 to 25 employees).
- Previous experience in people management.
- Strong analytical skills.
- Excellent project management skills
- Fluent in English and German (native fluency in either English or German required).
- Proficiency in French is a bonus
- Capable of multitasking, prioritizing effectively, and solving problems in a dynamic environment.
- Strong leadership and decision-making skills, with the ability to drive results and foster a collaborative team environment.

Please note: we welcome applicants even if they are not a 100% match for the requirements listed. Didn't graduate in Business or Information Technology? Don't worry, we have former Sound Engineers, Biologists, and Car Mechanics on our team. We've learned that there's never a perfect fit; what's important to us are attitude and behavior, as skills can be acquired.

**Benefits**
- 100% remote job.
- Competitive salary.
- Flexible working hours - We believe in a good work-life balance.
- Laptop and hardware, Home-office setup budget, Educational budget.
- Annual Company retreats.
- Bi-weekly colleague online coffee chats.
- Fun and friendly remote work environment with a motivated, helpful, and international team where we don’t take ourselves too seriously and support each other.
- You can contribute and take responsibility from day one - your opinion matters

**More about us**

We are a Swiss company that operates fully remotely. We are super passionate about developing an excellent remote work culture and ensuring that not only the customers, but the team feels heard, welcome, and appreciated. We are currently 10 people and a fully self-funded company. We welcome people into our team regardless of gender, ethnic origin, religion, age, sexual identity or disability.

Work Location: Remote