Key Account Manager

**ROLE PROFILE**

**GRADE**:Junior** **Management

**JOB TITLE**:Key Account Manager

**FUNCTION**:Marketing

**CITY & COUNTRY**:Lausanne, Switzerland

**ROLE SUMMARY**

We are looking for a highly motivated, analytically strong team player who is eager to bring his / her knowledge about the FMCG related Swiss Retail landscape, negotiations, commercial decision making and overall business acumen into our high caliber Customer Management (CM) department. The CM Team comprises our Key Account Managers (KAMs) and is BAT’s primary interface towards all Swiss Retail Customers operating in every decisive sales channel (e.g. Kiosk, Convenience, Grocery, Petrol).

**ACCOUNTABILITIES**

Leverage BAT’s position within the assigned portfolio of accounts in order to successfully implement the overall Customer Management Strategy that will drive market share growth, volume growth and profitability of the different nicotine categories. If you have the skills, personality and motivation to help us succeed to win in our different nicotine categories being at the center of our multi-category approach implementation you will find that we are just as committed to helping you reach your full potential.

Main accountabilities:

- Continuously seek and develop existing business opportunities within defined portfolio of strategic accounts
- Continuously monitor sales performance
- Drive profitability and BAT share within assigned accounts
- Drive multi-category approach within assigned accounts
- Develop new business opportunities with customer’s CRM and App
- Drive customer engagement
- Conduct promotional and sales planning per brands and customers
- Drive various strategic projects to bring new business opportunities to life and challenge status quo

**EXPERIENCE, SKILLS, KNOWLEDGE**
- Bachelors or master’s degree, preferably business or economics
- Minimum 2 years’ experience in FMCG sales and trade marketing positions
- Fluent in German & English + Professional working proficiency in French
- Driving and owning results, seeking challenges
- Constantly raising the bar and “can do” attitude
- First class analytical, interpersonal, communication (oral & written), negotiation and planning/forecasting skills
- Proven ability to successfully negotiate; strong communication, influencing and presentations skills
- Proven strong self-management capabilities
- Good ability to analyze situations, recommend solutions and action plans within organizational policy
- Attention to detail and great team player
- Strong Excel and PowerPoint skills
- Knowledge of softwares “Tableau” and “Salesforce” is a plus

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference**

If you have the talent and motivation to help us succeed, you’ll find we are equally committed to helping you reach your full potential too.