Operations Technical Services

**Contexte et environnement**:
Are you looking to grow your career in the vibrant world of innovation in energy trading? Take your first steps into a fulfilling career and join our team as an intern

Do you have a background related to Instructional Design, Education Technology or Digital Media? If yes, we would love to see your profile

**Operations Technical Services** (**OTS**), part of TotalEnergies Trading & Shipping is looking to hire an intern to support TotalEnergies’ ambitions and growth. By joining the team, the intern will support the **NextGen Ops Learning initiative**, aimed at transforming traditional operational training (currently in PPT/PDF format) into **engaging microlearning video modules**. This role is critical to reducing dependency on manual, expert-led training and creating a scalable, digital knowledge library for trading operators worldwide.

**Activités**:

- **Content Conversion**
- Review existing PowerPoint decks, Standard Operating Procedures (SOPs), and process notes to extract essential content.
- Work hand-by-hand with training owners to define learning objectives and structure modules using microlearning principles.
- Rewrite technical content into clear, operator-friendly language.
- Develop storyboards and outlines for video modules.
- **eLearning Build**
- Create interactive learning modules using internal tools (e.g., VIBE, Synthesia).
- Incorporate learning interactions such as click-to-reveal steps, scenario questions, and knowledge checks (Multiple-Choice Questions - MCQs, true/false, drag-and-drop).
- **Visual Design & Animation**
- Redesign slides for clarity and visual hierarchy.
- Produce simple animations and reusable visual assets (icons, diagrams).
- Maintain a clean, professional design aligned with TOTSA standards.
- **Subject Matter Expert (SME) Review & Quality Assurance**
- Coordinate review cycles with SMEs.
- Validate technical accuracy and compliance with internal standards.

Perform QA checks for navigation, scoring, and accessibility.

**Objectives**
- Convert **80+ critical operational trainings** into interactive, digital modules.

Deliver high-quality, visually engaging microlearning content that accelerates onboarding and improves **knowledge retention**.

**Must-Have Skills**
- Ability to simplify content and communicate clearly.
- Strong prompting skills.
- Understanding of instructional format principles (objectives, practice, checks).
- Attention to detail and quality mindset.
- Comfortable working with SMEs and managing iterative feedback.
- Basic motion graphics and visual design capability.
- Fluent English

**Tools**
- PowerPoint (advanced level).
- eLearning authoring tools (VIBE, Synthesia or similar).
- Graphic design tools (Canva, Figma, Illustrator or equivalent).

**Education / Experience**
- Last year of Master degree in Instructional Design, Education Technology, Digital Media, UX, or similar.
- Portfolio demonstrating PPT-to-eLearning conversion and visual design skills.
- **A tripartite agreement is mandatory**

**Informations supplémentaires**:
**TotalEnergies**has developed a strong expertise in oil and biofuels, natural gas and electricity trading. Trading entities are based in Geneva, Paris, Houston and Singapore.

TotalEnergies installed its European trading hub across in Geneva, which now bring together very large teams around trading activities**: TotalEnergies Trading & Shipping (T&S)** and **TotalEnergies Gas and Power (TGP).**

**TotalEnergies Trading & Shipping**(T&S) is a trading company in charge of all physical trading and shipping of crude oil and refined products on behalf of the TotalEnergies Company. It has been an active participant all over the supply chain as well as on the derivatives paper market in order to manage the market risk for a long time.

**TotalEnergies Gas and Power** (TGP) is the trading arm of TotalEnergies in the field of low carbon energies. As such, it operates in fast-evolving market dynamics influenced by internal and external factors that require constant adaptation and evolution.

We are committed to meeting the energy needs of a growing global population while driving the energy transition. The fast-paced nature of energy trading demands excellence in risk management and a spirit of innovation. We embrace the digital revolution and foster a workplace where expertise, entrepreneurship, agility, and purpose thrive.
- We invest in our people through continuous training and a strong safety culture. We value passion, ambition, and open-mindedness. While our industry is demanding, we cultivate a friendly and respectful work environment where diversity and collaboration are key to our success.**Become one of the drivers of energy transition with TotalEnergies Trading & Shipping.**

TotalEnergies is a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to e