Product Owner Technical

Tasks
- The Product Technical Owner will perform the following principal duties:
a) Solution Architecture Design
- Participate to the design of the overall Indico solution architecture
- Map integration points with existing enterprise systems (Physical Security, Zoom, SharePoint, Interpretation Management System, Online Registration, Document Management System, etc.)
- Define data models and entity relationships
- Establish security framework and compliance controls
- Create technical documentation and solution blueprints

b) System Configuration and Customization
- Participate to configuration of Indico to meet business requirements
- Direct development of custom entities, forms, workflows, and business rules
- Guide creation of custom dashboards and reports

c) Systems Integration
- Orchestrate integration between Indico and third-party systems
- Lead development of APIs and integration middleware
- Ensure enterprise architecture standards compliance

d) Systems Testing. System Integration Testing and User Acceptance Testing (UAT)
- Create system, system integration test scripts
- Create UAT test scripts that meet acceptance criteria
- Employ automated testing where possible
- Participate in system testing, system integration testing
- Manage User Acceptance Testing with the end users

e) Change Management
- Develop user training materials and documentation
- Coordinate training sessions for different user groups

Deliverables
- The Product Technical Owner will work in collaboration with project and implementation team to achieve the following deliverables:
a) Solution Architecture Package
- High-level solution architecture diagram
- Detailed technical architecture specifications
- Integration architecture blueprint
- Data model and entity relationship diagrams
- Security and compliance framework document

b) Design & Configuration
- Functional Design Documents
- Detailed functional specifications
- System configuration documentation
- Customization design documents
- UI/UX design mockups

c) Technical Specifications
- Custom development specifications
- Code documentation and standards
- API design and integration specification documents

d) Data migration strategy and plan
- Source-to-target data mapping documents
- Data transformation rules and scripts
- Data validation criteria and test cases

e) Integration
- Integration requirements specification
- Interface control documents
- API documentation
- Integration test plans and test cases

f) System testing, system integration testing and user acceptance testing (UAT)
- System (unit) test scripts
- System integration test scripts
- User acceptance test scripts to meet acceptance criteria
- Test reports for the different testing

g) Post-Implementation Phase Deliverables
- Transition to operation procedures
- Operational Support
- System Documentation

h) As-built solution documentation
- System administration guide
- Operations manual
- Maintenance procedures and schedules
- Backup and disaster recovery documentation

Reporting
- The Product Technical Owner will work under the supervision of the ERP Solution Manager (ESD / External Applications Team).
Profile (e.g. area of specialization/expertise, specific knowledge/skills/experience)

a)Education and Certification - Required
- University degree in information technology, computer science or a related field. Significant experience in the required field could be considered in lieu of the IT-related degree.

Education and Certification - Desirable
- Project Management certification (PMP, PRINCE2, or equivalent);
- ITIL certification.

b) Experience - Required
- 10+ years of experience in piloting development teams;
- 5+ years of specific experience with Python language;
- 5+ years in managing containerized cloud environments (Docker / AWS);
- Background in creating test scripts and conducting user acceptance sessions and reporting
- Experience in post-implementation support and continuous improvement initiatives;
- Track record of successful stakeholder management at executive levels.

B) Experience -Desirable
- Experience with configuring Indico solution;
- Experience in change management and user adoption strategies;
- Proven ability to manage project budgets, timelines, and resources.

c) Language - Required
- Excellent communication skills; spoken and written English

d) Job Related Competencies - Required
- Ability to architect and oversee the development of complex software solutions, ensuring alignment with business needs and technical standards.
- Advanced knowledge of Python language
- Strong problem-solving skills, with the ability to analyze business requirements and technological trends to inform solution design.
- Excellent communication skills to facilitate collaboration between business and technical teams, and to ensure clear understanding of requirements and solutions.
- Capacity to thrive in fast-paced, evolving environments, and to adapt solutions as business needs and technologies c