Associate Director of Business

General Description:

- Support internal operations under the leadership of the Head of Business & Strategic Operations, Region EMEA- Primary focus is to drive effective governance and transparent communication that enables timely, high-quality decision-making in Clinical Operations. Activities will include governance and communication management for key stakeholders: internally, externally & cross-functionally.- Project manage key projects within Clinical Operations EMEA and/or represent the EMEA Clinical Operations team in global/cross functional projects- Builds strong cross-functional relationships and fosters alignment on priorities.- Balances strategic thinking with hands-on operational execution. Drives operational excellence, embeds innovation and continuous improvement, and drives a productivity mindset- Delivers clear, concise, and impactful communications tailored to diverse audiences.- May support with additional activities within the scope of Business & Strategic operations such as finance and resource management, metrics development and review, oversight of organizational health, FSP management etc.- Support with innovation and AI solutions implementation

Essential Functions of the Job:
Governance & Strategic Communication (Primary Focus)- Support the design, coordination, and execution of governance frameworks.- Facilitate leadership team meetings, portfolio reviews, and governance board sessions, ensuring agendas are strategic, materials are clear, and follow-up actions are tracked. Primary responsible for meeting schedules, draft agenda, meeting minutes and follow up action items.- Partner with functional leads to prepare high-quality presentations, reports, and strategic updates for senior management and cross-functional forums.- Serve as a central communication point for Clinical Operations EMEA, ensuring consistent messaging, alignment, and visibility of priorities across the organization. Stakeholder management within clinical operations as well as cross functionally is a key deliverable.- Maintain communication channels such as EMEA Beep Page, Quarterly Newsletter- Maintain and execute on communication plans, master planner, event management as required- Support with internal and external communications including presentations, townhalls, leadership meetings/forums, internal and external communication materials including postings for social media- Involvement in implementation and utilization of artificial intelligence tools to support governance management, communication dissemination and material creating will be highly regarded.

Business & Operational Support

May support or lead additional activities within the scope of Business & Strategic Operations function. Activities may include:

- Support the development, monitoring, and forecasting of Clinical Operations budgets, in close collaboration with finance partners. May support with reporting of ROI, where applicable.- Contribute to resource management activities, including headcount planning, workload tracking, and capacity forecasting. Liaison with key stakeholders to ensure alignment, risk management and appropriate resource deployment across countries in the region.- Support FSP governance and vendor management activities, including performance tracking and issue resolution.- Support monitoring of organizational health, develop and maintain operational dashboards, KPIs, and metrics to measure departmental performance against goals. May support with set up and tracking of department goals, KPI monitoring, risk management and areas of opportunities to further enhance performance management and productivity.- Assist in goal-setting and progress tracking, ensuring alignment with corporate and R&D objectives.

Continuous Improvement- Identify opportunities to enhance governance processes, communication workflows, and operational efficiency.- Drive adoption of best practices and tools to streamline reporting, meeting management, and information sharing.- Champion a culture of collaboration, accountability, and operational excellence within Clinical Operations.- Support a productivity mindset through identification of areas for improvement and new ways of working. May lead some productivity reporting activities or initiatives.- May represent the EMEA Clinical Operations team in global/cross functional projects or initiatives

The above list is covering the majority of tasks, additional activities may be added per business needs.

Supervisory Responsibilities:

- May mentors or support team members as required, and supports set up of individual development plans

Computer Skills:

- Proficient in MS Office (PowerPoint, Excel, Word) and knowledge of communication and project management tools.- Smartsheet, Co-pilot, sharepoint, Beep page, Canva and other AI tools utilization, are considered an additional asset.- Familiar with portfolio or resource management tools, will be highly regarded.

Other Qualifications:

- Minimum of 10 years